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vyg.ai | Unified Commerce icon

vyg.ai | Unified Commerce

Boost revenue with human-powered SMS cart recovery

by LiveRecover · Launched: January 2021

4.8 (81) on Shopify Used by 1 Shopify stores

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The unified commerce layer for DTC — one customer, one profile, every channel.

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About vyg.ai | Unified Commerce

vyg.ai is the unified commerce layer for Shopify brands — one profile per customer, built from every order, conversation, and on-site signal. Orders, checkouts, SMS and email conversations, browsing behavior: all of it collapses into a single customer timeline instead of a dozen disconnected tools. Install once to connect your store, and get high-converting SMS cart recovery running immediately — with the full unified commerce platform live underneath it from day one.

Last verified: September 19, 2026 · Fresh

App details

Developer
LiveRecover
Category
Store management
Pricing
Paid
Launched
January 2021
Rating
4.8 (81) on Shopify

Key features

  • Live Human Reps
  • Unique Discount Codes
Integrations with:

Checkout JustUno Klaviyo ReCharge Slack

1 plan · 30-day free trial

Growth

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

We’ve been using LiveRecover for a few months now, and the results speak for themselves. The onboarding process was seamless, and their team is incredibly professional and responsive. If you want a hands-off way to recover abandoned checkouts with a personal touch, this is it.
— Dose
Very responsive team and clear ROI
— The Merman
What sets LiveRecover apart is the team behind it. They've been genuinely collaborative — proactively suggesting new tests and willing to build flows around our specific business needs rather than pushing a one-size-fits-all setup. It feels like they're as invested in our performance as we are. That partnership shows in the results. Our returning customer flow has been the standout, converting at...
— Awe Inspired
We’ve been extremely impressed with LiveRecover. It fills a critical gap in our funnel by adding a real human touch exactly where automation falls short. Simple to implement, high impact, and a great addition to any eCommerce stack.
— Azuna
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— Ohsnap
The team at LiveRecover is very responsive and helpful. Setup was a breeze, and I've had great customer service through onboarding and afterwards. I am looking forward to seeing recovered carts start to rise!
— SAYSO
Super smooth onboarding, excellent support team, and impressive recovery results. Highly recommend if you’re looking to boost conversions without adding extra work.
— Dr.Dabber®
From start to finish the team was so helpful which is one thing i look for when onboarding partners, but I couldn't recommend the app more! What a great tool to have at your disposal and really has made a difference
— MANSSION
I recommend LiveRecover to anyone with a Shopify store, a growing brand, or even just an entrepreneurial spark. It’s one of the easiest wins for boosting revenue and customer connection. Do yourself a favor and get LiveRecover!!!
— Vin.
Great results so far, and super easy to use
— Flowell
Their team is incredibly accommodating, collaborative, and truly cares about helping brands succeed. They made setup easy, listened to our needs, and consistently deliver great support. If you value top-tier customer service and a team that feels like an extension of your brand, LiveRecover is the one.
— Ellaé Lisqué
I'll admit I was skeptical but we've been blown away by the results we've gotten and by the quality of service that LiveRecover agents have given our customers. Great team and great product!
— Caddis
Very disappointed in this platform. We were excited to try this out but kept getting a server error from LiveRecover site when connecting our Shopify. Support tried to help then eventually disappeared in responses and AI responses started taking over with never solving the issue.
— Alpine Village School & Farms
This is not the customer service you want. Email service support has not replied to you in over 4 days, and text service support has not replied in over 24 hours.
— Luxe B Co
I was happy with your service but recently they charged me wrongly for multiple transaction almost amounting to $10,000 in revenue and I have been trying to get my money back since 10 days but they haven't responded me in last four days. I am planning to take legal action if this is not resolved and will let you know guys the other way around if it gets resolved as well
— Arkjunction Official
Took money after removing app weeks prior. They won't respond to emails. Very unprofessional. I've noticed others complain of the same issue. This isn't a coincidence. This is a shady app.
— Sapphire Ace
Charged after deleting app. Poor customer service experience. Low transparency regarding charges. LiveRecover appears to be attributing more conversions to themselves than is appropriate.
— PROVENANCE
LOL. Firstly customer service is garbage. Won’t respond to any customer I complaints. I have recently noticed that they are trying to claim “conversions” as their own when in fact customers are placing orders using store credit, coupons not related to the ones they generate and they are charging me commission. I’m sorry but if you text a customer and they don’t end up using the coupon you provide...
— Heart Made of Gold
The worst customer service I have experienced with any app - if a customer purchases a post purchase upsell accidentally and immediately removes it from their order. Liverecover will still charge 20% of the unrealised revenue which for high ticket products is a lot. Will be not be continuing using their service.
— Techy Bitz
Terrible customer service, I was charged $99 again after I deleted their app a long time. I already asked to cancel the subscription. I emailed them and heard nothing back. Refund my money!
— JonxiFon

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