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Loox ‑ Product Reviews App

Convert more with visual product reviews, superpowered by AI

by Loox · Launched: October 2015 · Free plan available.

4.9 (9,610) on Shopify Used by 151,738 Shopify stores Built for Shopify

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Turn customer love into sales. Product reviews, referrals and social proof upsells with Loox for Shopify and Shopify Plus. 100,000 ecommerce businesses use Loox

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About Loox ‑ Product Reviews App

Visual reviews are the strongest form of social proof. They are what make a visitor trust your product enough to buy. With the Loox reviews app, collect more photo & video reviews, display them in beautiful widgets that match your brand perfectly, and convert more shoppers with our AI suite that sorts your best visual reviews first, highlights key quotes, and translates reviews for international shoppers. Easy migration & import from other apps. All on auto-pilot, with 24/7 world-class support.

Last verified: September 16, 2026 · Fresh

App details

Developer
Loox
Category
Marketing & conversion
Pricing
Free plan available
Launched
October 2015
Rating
4.9 (9,610) on Shopify

Key features

  • Review request emails & reminders
  • Offer discounts for photo reviews
  • 17+ widgets (Snippets, Carousels, etc.)
  • SEO: Google rich snippets & schema
  • Turn reviews into social posts & stories
Integrations with:

Checkout Customer accounts Google Shopping and SEO Klaviyo Email Marketing & SMS Loyalty Lion Rewards Referrals Meta Shops Facebook Instagram Omnisend Email Marketing & SMS Shop App Shopify Admin Shopify Flow

3 plans · starts free · 14-day free trial

Beginner

Free

Convert

$49.99/month

Unlimited

$299.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 309 Shopify App Store reviews

Use the arrows to read individual reviews

Exceptional support from Dan and the Loox team I contacted Loox about a historical review sync issue affecting our Shopify store. Dan picked it up, clearly explained what was happening, ran a full backfill and resync, and had the issue resolved in less than 24 hours. What impressed me most was that this all happened over a weekend. We’ve used Loox for years and have accumulated a significant num...
— Samson & Charlie
It pulled in Shop reviews I didn't even know I had. I thought i was starting from scratch. Instead I started with 80 reviews I didn't know existed and a 4.9/5 star rating.
— Smith Carlos
We were previously with a competitor, but here we received as many responses in two days as we did there in two months.
— LASER ART RN
great app
— amplifi.
So far, it's been a great experience. Still learning how to navigate everything.
— Stellar Lighting
very good
— Beatello
It's been great! Definitely noticed an increase in reviews.
— Critical Flair
nice
— The Jubai
So far So Good
— PrismaCasa Design
love it
— moonadona
So easy to set up and use and has made the review process so easy for people buying from my shop. Could not recommend more highly.
— Bom Diggity
I'm impressed with the ease of set up! Thank you!
— The Memory Collective
App keeps sending a monthly bill even after Uninstalling it from the store
— PetSmart
Charged $399.99 on a $49.99 plan — and support couldn't explain why. We were on the $49.99/mo plan and got billed $399.99 for July in "order" charges. Their pricing says "300 orders included + $50 per additional 300 orders", but nowhere does it explain what counts as an "order". Our store had ~2,327 Shopify orders last month, but most come from marketplace integrations (Amazon / Mercado Libre) —...
— Para Paquetes
TERRIBLE APP, DO NOT USE. AUTO PUBLISHED REVIEWS, WITH NO OPTION TO BLOCK SPAM. GARBAGE APP
— Oceans®
too expensive
— ATE STUDIOS
Extremely misleading pricing. I've been a loyal Loox customer for 4 years, but this experience has completely destroyed my trust. The Convert plan is advertised as unlimited orders for $49.99/month. Based on that, I reasonably expected my monthly cost to remain around $50. Instead, I was suddenly charged an additional $500 in usage fees. The pricing page prominently states unlimited orders, but...
— BreatheLio
empty
— FORLIFA
Loox is very easy to use and helped me add reviews to my store quickly. As a beginner, the Beginner Plan is perfect for me. I’m very happy with how simple and useful the app is. Highly recommended!
— VYBEX LONDON®
This is a very solid product with a lot of options for configuration. It does a great job for social proof representation and is easy to integrate. When I had an issue, Joyce was very quick to assist and resolve it. Great stuff!
— Big Ass Dog Company

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