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Monocle: AI for Retention

Personalize Customer Interactions with AI-Powered Marketing

by Monocle · Launched: November 2023 · Free plan available.

5.0 (11) on Shopify
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Keep customers engaged and increase LTV with AI-driven lifecycle personalization

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About Monocle: AI for Retention

Monocle helps Shopify brands improve retention by adapting customer journeys across email, SMS, and onsite. You keep your existing creative — Monocle’s AI agents decide who to message, when to send, how many touches to include, and when to use an incentive. The result: more revenue and healthier engagement — without manual segmentation or endless flow building. Deliver personalized flows that convert and improve performance Send each message at the moment a customer is most likely to engage Use the content you already have — Monocle selects the right messages Track performance simply across all channels No-code, native integrations with the leading CRM, Email & SMS providers Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer
Monocle
Pricing
Free plan available
Launched
November 2023
Rating
5.0 (11) on Shopify

Key features

  • Keep customers engaged and increase LTV with AI-driven lifecycle personalization
Integrations with:

Amped, Attentive, Checkout, Iterable, Klaviyo, Postscript, Sendlane

1 plan · starts free

Free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 11 Shopify App Store reviews

Use the arrows to read individual reviews

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— Weezie Towels
We're very happy we decided to incorporate Monocle into our retention marketing strategy. Their personalization engine delivers the kind of intelligent, targeted campaigns we need to engage our customers—without adding layers of complexity to our workflow. The performance gains have been consistent across our email and SMS channels with real revenue lift. What sets Monocle apart is their team: the...
— Honeylove
We’ve been working with Monocle for a while now, and their new AI Journey tool enables us to achieve a highly advanced level of personalization, which is very complex to achieve on our own. They keep improving and expanding it all the time, which makes a real difference. After implementing it, our first tested flow saw a significant increase in both performance and revenue per recipient. The tea...
— Underoutfit
Seamless to install. Has grown our revenue significantly whilst reducing our overall discounting! Highly recommend.
— Nala
70x ROI & 10/10 team! The Monocle platform is incredible, and has helped us significantly improve the performance of our acquisition AND retention efforts. We ran multiple A/B tests to truly confirm the incrementality of Monocle, and the "AI agents" won with flying colors. Every shopify merchant should be using Monocle or they are leaving money on the table. And also - implementation and on-goin...
— Fulton
Monocle has been a great tool for our retention team. They've helped us scale personalized discounts across our email/sms program and consistently outperform our previous flows. On top of that, they have a smart, hardworking team that is incredibly responsive and helpful. Can't recommend them enough!
— BRUNT Workwear
Monocle has completely transformed our email marketing. The AI personalization is seamless — the team is amazing and very responsive. We have integrated monocle into our pop-ups, and most of our flows. Testing is easily done and results have exceeded expectations.
— Juvenon
Monocle unlocked a level of personalization we couldn’t achieve before. We saw a clear lift in engagement and revenue after implementing Monocle. Also special shoutout to Noam and Ariel - they are patient, always willing to support any of our custom requests, and are very open to feedback in their dev roadmap. I fully endorse their application & service! 10/10!
— True Classic
Monocle is an excellent tool with an even better team. We've seen very strong results using it for our business, which has been made easier by how available their team has been when we've had questions or requests. We began using Monocle to become more efficient in how we offer discounts, but they've continued to add powerful tools like AI journeys which have helped us to supplement gaps in our e-...
— ORIGIN
Super effective tool. In-depth reporting. Exceptionally hands-on team. You kind of can't ask for more from a vendor. Monocle has helped us increase conversion across all flows we've integrated it into. Now, the inclusion of AI journeys is helping us mitigate even more lift on the side of our team. The dashboard makes it easy to monitor everything we have running, capitalizing on any lifts we're...
— Death Wish Coffee
Loved working with the Monocle team! They were hands on and were able to provide us with a great lift!
— The Perfect Jean

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