Negate ‑ Bot Protection

good

We have had Negate - Bot Protection for quite a while. We added the app originally to protect from Chinese bots that were creating a huge number of abandoned orders. Problem solved. Recently, we changed our website theme and then paused for a short period of time. When we came back, an influx of bots from Ashburn, VA, were skewing our traffic numbers. Kai was quick to respond and eliminate the...

Our conversion numbers were taking a huge dive because of all of the China bot traffic. We installed Negate and saw them start being blocked right away but it was still only catching about half of them. I reached out to their customer service team and got a quick response from Kai who initiated a block on all China traffic and helped explain what was happening. Now we are on our way to clean analy...

Negate has been incredibly helpful during a recent bot attack on our site. We were dealing with a large volume of traffic coming from overseas, and their platform made it easy to quickly identify and take action. What really stood out, though, was the level of support. Kai, the owner, has been extremely hands-on throughout the entire process — responsive, proactive, and genuinely invested in help...

We were plagued by high numbers of bots , website cloning and card cycling. After adding Negate, our bot traffic is drastically reduced and analytics making more sense. Any concerns or questions were quickly answered by Taylor. Highly recommend!

Kai has been super helpful at solving a bot issue on our website. Our sessions have gone back to normal and everything has been solved! Highly recommend this app! Great communication and did exactly what we needed. Thanks!

So good so far.. we've only had It active a few days but so far it seems to be removing the bot traffic from china. Team have been helpful. Hopefully we can cover the cost over the long term.

We suddenly had a flood of thousands of hits from Ashburn VA (amazon), just camping out. Installing this app shielded our site from this unwanted traffic ... which allowed us to get a clearer sense of traffic flow in light of tests and ongoing campaigns.

This app has been a game changer for us. After months of dealing with completely unreliable data, our analytics finally make sense again. We were heavily affected by thousands of bots from China, Russia, and Singapore that polluted our analytics for months. Shopify’s built-in human/bot filter did almost nothing to stop this. As a result, not only our analytics but also our Google and Meta pixels...

This app is incredibly effective and absolutely essential for any Shopify store! Kai is attentive, extremely responsive, and we no longer have any issues with fake visits or bots. A huge thank you to the whole team!

We found Negate when we were struggling with consistent bot activity on our site. We installed it and instantly saw a 15% decrease in traffic, but sales stayed constant, CVR shot up. Negate helped us block all the bad traffic, but keep all the good! And more than that, Taylor and team have been incredibly helpful giving us personalized support and helping apply their technology to our specific cha...

Title: Life-saver for our small Dutch family shop Review: We’re a tiny family webshop that only sells in the Netherlands & Belgium. A few days ago we suddenly got hit hard by a targeted bot attack (dozens of bots every few minutes from Russia, Brazil, USA, Ukraine, etc.) plus spam and threatening messages on other platforms. It was extremely stressful. Within minutes after contacting support, Ka...