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Nibble – AI Negotiation

Let customers make an offer with AI for D2C &...

by Nibble · Launched: December 2020

5.0 (16) on Shopify Used by 114 Shopify stores Built for Shopify

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Nibble lets you negotiate with customers at scale to find the perfect price for every deal.

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About Nibble – AI Negotiation

Nibble’s AI chatbot discovers the deal your customer needs – and balances it with the discounts and offers you’re willing to give. Existing clients have used Nibble for success in B2B, high-value items (like furniture), resale, and MAP-regulated industries to offer unique pricing to discerning customers at scale. It is highly customisable and targetable. Our engaging AI conversations use your brand tone of voice and negotiation science to find the perfect outcome every time. Add your brand values and messaging to customise the experience Use dwell time and exit intent pop-ups to turn passes into purchases Use page-revisit triggers to capture high-intent but uncommitted customers Use email triggers to offer negotiation only to certain cohorts e.g. VIPs Increase AOV by offering personalized pricing in exchange for larger baskets Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
Nibble
Pricing
Paid
Launched
December 2020
Rating
5.0 (16) on Shopify

Key features

  • Starter Plan +
  • Dwell time & page revisit triggers
  • Mixed Basket Checkout
  • Magic Links
  • Brand Values Statements
Integrations with:

Checkout

1 plan · 7-day free trial

Professional

$499/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 30 Shopify App Store reviews

Use the arrows to read individual reviews

We love Nibble. We use it to negotiate with customers after hours and it has been a steady app since we implemmented it, around 2 years ago. 14% of the Nibble chats result in a purchase! It's super easy to install and their customer service is superb. They help to implemment or to modify if neccessary.
— Capsuline
Heard about Nibble and was delighted to have them speak at our ticketing conference a few years ago, we used them this year to help negotiate, rather than discount our last few tickets, and the users have loved it, with a couple wanting to use on their own events. It's easy to use and support is always there, but rarely used, as the platform is so solid.
— Ticketing Professionals
We have had a brilliant response since adding Nibble to our customers experience. It's a WIN-WIN platform - it effectively engages customers whilst maintaining Transformulas branding. The team at Nibble are always on hand to answer questions and give us suggestions, they have ensured a seamless experience. Super easy for both us, as the brand, and customers to use.
— Transformulas
Using nibble on multiple stores now , user engagement increased drastically , support is very friendly, helpful , and quick to solve any issues such as customization at no extra cost. Best thing I love about nibble is how easy it is to set up a rule it works perfectly fine with every store we run. Get rid of discount codes and annoying pop-ups nibble is the way to go, I highly recommend this softw...
— HoldnDrive
Your chatbot is so good that I want to buy from my own store! Amazing Bot by an amazing team! Big thanks to Jamie awesome developer!
— 360FlexiMount
I absolutley love this add. easy to install and set up your ranges. once done and you have a play its fantastic and a playful way to negotiate. 5 stars from me. keep up the good work.
— Home Treasures
I have been super happy with Nibble. We have seen great conversions and at lesser discounts that we typically offer. Additionally, the Nibble team has been incredibly responsive to design and feature feedback. I couldn't be happier with the product and the team.
— Industry West - US
As a retailer, I have been using Nibble for a few months now, and I must say it has been great for my business. Nibble has provided me with a powerful price negotiation tool that has helped me increase sales and retain customers. With Nibble, I can negotiate prices with customers in real-time, providing them with a personalized shopping experience that keeps them coming back for more. I love how N...
— Primestyle.com
The app does what it is supposed to do, and we feel it is extracting sales which we would normally not get without this tool. One recommendation: Upon reading the transcripts of the nibble negotiations, I feel that your developers should try to build in a bit of extra intelligence to account for the increasingly poor English grammar and spelling that I am seeing out there (assuming of course an En...
— Concept 76 Windows and Doors
We use the 'Best Offer' feature on eBay so have been looking for a similar feature for our Shopify store. We had tried the manual 'make an offer' button apps but any auto-accept rules were often gamed by shoppers who would goal seek the biggest discount. We also didn't have time to be constantly answering offers. So we tentatively trialled Nibble and our customers responded v positively. I was wor...
— Thrift+
Excellent, not just the APP and the concept, the free initial support and setup means your up and running in no time at all . You can use Nibble as just a simple means of customers being able to negotiate or you can even have it offer deal sweeteners. Great App great Team of people :)
— Opal Fever Mate
The Nibble app is simple to use and allows our customers to negotiate price on our products. This is such a great app as we set a certain discount amount and the customer can negotiate up to the threshold we set. The support team at Nibble is extraordinary and have helped us at all hours, including the weekend. We LOVE Nibble!!!
— Circuit Records
I think it's a great idea and after testing it I have to say that I'm thrilled with how easy it works. It's fun to negotiate the prices. The backend is very self-explanatory. What I don't like. We would have liked to try it out once, start a campaign to see how it is received. Our customers are from Germany, so we wanted a German translation, but of course we also wanted to adapt the style of...
— Rollei
This app is a wonderful idea. A potential money saver as opposed to straight discounts. I had some issues and concerns and scheduled my free zoom session and the rep was very helpful and attentive.
— The Coffee Shopping Network
What an incredible widget!!! I can't live without it. Such an intelligence built in. It will always negotiate the best price for me and make me money! -- Kudos to the development team ---- :)
— NazalArt.com
Nibble is so far absolutely exceptional !! In the first month, 30% of my purchases happened through the app. Jamie and support are top-notch. Happy with my experience!
— Brandscommit
I love this app and the Nibble team. Very quick to respond to queries and they take customer feedback on board as they are always looking to make the experience and app even better This is ideal for anyone looking to not just offer a blanket discount and it allows us to keep margins healthy. A personal favourite of mine is the Nibble bot conversations and seeing how our customers interact and repl...
— Warner's Distillery Ltd
We've been through quite a few apps during our time on Shopify, but have never come across anything quite as innovative and engaging as Nibble. Really easy to use, customers love it, and their team are super-responsive when it comes to sharing our feedback. It genuinely feels like us as store-owners are part of the development and growth of the app, which to me is really refreshing. Plus it's real...
— ICONIC LONDON
Nibble is a new revolutionary way to engage, interact and sell items to customers giving them the opportunity to put their price. See if they get it, it's so easy from the customer's point of view to interact without any account creation. I've had few conversions so far and some leads that I wouldn't have captured otherwise. Without a doubt, install it.
— Delta Portable Power Stations USA
Amazing app, gives a great user experience. Their support team is doing a great job. Trying to explore what more we can do with this app
— Ikiru

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