Order Desk

Excellent product and the customer support is absolutely PHENOMENAL. Paul, Cheryl and everyone I've had the pleasure of being in contact with at Order Desk support has been exceptionally responsive and has answered my questions and helped me customize my store perfectly. I could not be more pleased with Order Desk.

I was going to hire an employee to do this stuff - and instead I got Order Desk. Easily one of the best software experiences that I have ever had. Great product. Simple, relatively intuitive interface. Infinitely customiseable. Fantastic support team who help to ensure its set up and working as efficiently as possible for your business. I highly recommend Order Desk.

As a 3PL, we continue to see Shopify as a popular platform. Integrating Shopify through Order Desk is exceptionally easy. The configuration options they offer and their Rule Builder tool puts a customized integration in our hands without the overhead of custom development. They are constantly improving their app to keep pace with new shopping cart features and are exceptionally attentive to nee...

We love it - we have been running it successfully for about 3 years and we could not work without ii.

Great app -- highly customizable and reliable. Imports our orders from multiple sources, processes them according to our custom rules.

Amazing customization options with rules. We can do anything we want with orderdesk for our order workflow. They listen to us and help us achieve what we want.

Everyone in Order desk team is superhelpful and without them we wouldnt have done a great start on 2023. Pretty easy step-by-step with them as help, everything is superb. Thank you!

Order Desk is a super smart and intuitive app for your business back end. We automated our whole store's order import, organization and fulfilment using the app. Don't expect it to be easy, the app has a lot of options and things to learn to operate properly but their documentation and support are exceptional. Highly Recommended

Update- I am coming back on 4-22-22 to update this and specifically shoutout Darren at OrderDesk. He has helped guide me and been infinitely patient through working out issues with a pre-order workflow. This has helped us immensely, and WOULD NOT have been possible without him taking time to support me through this and answer too many questions to count. OrderDesk support is unmatched. -----------...

This app is absolutely amazing. Actually, it is not only the app. It is customer service. Nowadays, you have tons of apps to choose from, and in my opinion, what makes the difference is the support. Order Desk offers an OUTSTANDING customer service, and everyone in the team goes the way and beyond trying to help and accommodate your needs. I was terrified to change connectors as we have a quite co...

I have to say, I have never experienced customer service like this. This is one of, if not, the best company I have ever worked with. I was desperate to get everything set up and Louie, with order desk, was unbelievable and went above and beyond to help me. I can honestly tell you, if any of you are hesitant to purchase this addon listen to me. WORTH EVERY PENNY AND THEN SOME!! Thank you Louie for...

Amazing app! Order Desk allows you to easily create flexible custom logic to solve specific problems for your business. In contrast to other apps that offer a fixed set of features or require a developer for customizations, Order Desk has an intuitive rule builder that allows you to create custom workflows to meet specific needs. Customer Service is A+, they go above and beyond to help you reach y...

Firstly - almost no other apps or services do what Order Desk does. It can stitch together anything to anything (different selling channels <> different fulfillment providers, on-demand printers, etc.). You can craft unique rules for each instance and the platform keeps great logs. There is a bit of a learning curve, but once you 'get it', you get it and it is like a box of legos... you can build...

We struggled for years without an OMS and none of the ones I had trialed ever had the flexibility we needed or would pull over the required line item properties from Shopify for our highly customized products. Order Desk checked all of the boxes we needed and for only a fraction the cost of their competitors. The value you get is definitely worth much more than what they charge. I can say without...

BEST APP FOR ETSY AND SHOPIFY INTEGRATION. Incredible tool. Practically the only effective way I have found outside of hiring a web developer to build my own API integration or using very expensive iPaaS services to bring Etsy orders onto Shopify for fulfillment through Shopify apps. Super easy to set up, great customer service.

I wish I'd found Order Desk 2 years ago! The customization and level automation possible is saving so much time, and removing the possibility of human error in a lot of repetitive processes. Each time I've reached out to support with questions about getting everything set up, their responses have been prompt and incredibly helpful. I really can't speak highly enough of our experience so far with...

I can't say enough good things about Order Desk. Besides the fact it was super easy to get up and running and integrate with Shopify, the team was immediately responsive to all of our requests. Each time we needed help, they were there and willing. My team also needed a lot of specialty rules created, and I found that very intuitive and simple as well in the rules engine they have setup. I can't...

We wanted to sell personalized products on our store, however needed an app that would could help transfer order information to our fulfillment partner. OrderDesk has been a fantastic app to fill this gap! We have some fairly tricky requirements to make it work, and the support team has always gone above and beyond to help out and make adjustments if needed. The introduction to the app was a littl...

OrderDesk has become a necessity for our store. I can't recommend it enough! It's helped us pull off a number of things that otherwise would have been impossible. We use OrderDesk to decide where to fulfill products based on customers' shipping addresses. Using Amazon FBA in Canada, UK, Japan, and Australia, this means we can automatically route orders to those specific fulfillment methods autom...