Parcel2Go Smart Send

Ship your sold items with Smart Send

by Parcel2Go.com · Launched: November 2020 · Free plan available.

3.6 (21) on Shopify

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Manage and automate your eCommerce shipping from one dashboard with Parcel2Go's Smart Send tool

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About Parcel2Go Smart Send

Cut your postage costs and simplify your delivery process with Parcel2Go’s Smart Send business tool. Whether you're sending within the UK or shipping globally, Smart Send helps to automate sending parcels. You’ll get access to discounted Shopify shipping rates, fast and reliable couriers, a range of delivery services and a straight forward ecommerce shipping integration that works for you.

Last verified: August 20, 2026 · Fresh

App details

Developer: Parcel2Go.com
Category: Orders & shipping
Pricing: Free plan available
Launched: November 2020
Rating: 3.6 (21) on Shopify

Key features

Manage and automate your eCommerce shipping from one dashboard with Parcel2Go's Smart Send tool

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 34 Shopify App Store reviews

Use the arrows to read individual reviews

Super easy to integrate into our Shopify store! Love how easy it is to sort all our shipping in one place & so far really impressed :)

— mimi and grace

Imports items in quickly, offers v.good range of services. 2 issues I have with the service 1. Would prefer if we could set custom valuation as it's a set amount or full RRP - I need to insure it at price we buy it in for, not what we sell it at nor £20. 2. Would like for items to extend past 14 days as sometimes we do custom work that needs the extra time.

— tenpinshop

We used P2G for international parcels and the rule manager is very handy. No problems so far

— Al-Haq Thobes

Very easy to import and book parcels with a good choice of couriers available.

— Funtastic Crafts

Very Good, easy to use. Only thing we would change is the tracking to be the couriers site and not parcels2go site. Competitively priced and lots of options to send. Customer service is very easy to use and always sort any issues we have had in the past promptly.

— magicmerch.co.uk

All good, works as expected and P2G has fair rates.

— Eventcarpetsonline Ltd

Parcel2go. Finally an App that does what it says on the tin! Effortless and cost effective, plus you can chat to really people.

— Stuff and Nonsense Online

imports orders for quick shipping, updates fulfillment tag

— Unite Hair UK

Very good app. Easy to use and importing everything fluently. A lot of shipping options. Happy with the app :)

— Stream2Sea Global

We have been using parcel2go for a few years. Although there were some incidents in the past, over all service is good.

— Harper Living

Great platform - imports all sales quickly and easily from Shopify for efficient service, creating shipping labels, arranging courier details, and providing tracking links with ease. Great customer service and support lines. Would recommend.

— Trading Post Coffee Roasters

Fabulous app - Been using this App for a while and it does everything i need to run my business! Imports orders automatically adds tracking information, saves me so much time!

— laughingfoxproducts

This app doesn't work. My shopify orders do not get pushed to the orders dashboard in Parcel2Go. Customer support wasn't able to solve the issue; they had no idea what was going on.

— Prestige Row

We would NEVER recommend Parcel2Go for ANY shipments. We've had the worse nightmare with Parcel2Go with long-term consequences, and with deliveries to the USA never finalising, and zero notifications provided to us. We now have chargeback after chargeback with penalties and fees, our account blacklisted for three months by Shopify causing total loss of sales, and our stellar 5-star reviews bomba...

— Perfumes

Borderline unusable. The UI on this is deeply confusing. - I'd like to be able to differentiate between UK orders (which we don't need to ship with P2G) and international but there's no way to see international only. - Setting a default service or parcel doesn't seem to do anything, you have to pick it every time. I just ship with UPS, I don't need to scroll through a ton of services each tim...

— Cutting Edge Knives

If incompetence were an Olympic sport, these guys would take home the gold — if they could figure out how to enter the competition. Dealing with them is like watching a clown car crash in slow motion: chaotic, confusing, and somehow getting worse at every turn. Save yourself the headache — go somewhere else. Or just set your money on fire; at least that way, you'll get some warmth out of it.

— Kuvr.co

Terrible company, terrible people, terrible support. We begrudgingly use them because they offer access to some decent rates with several parcel companies, but we expect absolutely nothing in the way of support from them; and I say this as a VIP customer who receives preferential support. These guys are leeches, bottom of the barrel scum.

— yoyelo.co.uk

Forces me to fill customs with price the product is listed stupid company

— VivTap

UI and UX is great, however, the customer service is awful There is no way to change my collection address in smart send. Customer chatbot service unable to help and the API email they recommended is unresponsive All i want to do is change my collect from address My details on Shopify are correct. I have deleted the plugin and reconnected parcel2go app to no avail. Why is a simple task impossible...

— dYdX Merch

The first couple of weeks were OK. After this, the integration began sporadically failing to pull through orders at random - all orders missing from one date, two or three missing from others but with no pattern and completely at random resulting in missed orders, customer complaints and alot of admin to rectify. I attempted to use the CSV function to work around it after getting no support from P...

— The Wight Ghost Emporium

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