Passport Shipping

Get affordable international shipping with duty/taxes included

by Passport Global, Inc · Launched: August 2022 · Free plan available.

4.4 (34) on Shopify

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Passport is the most affordable way to ship internationally from the US with Duties/Taxes included.

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About Passport Shipping

Built for ecommerce brands, Passport simplifies the shipping and fulfillment process. Manage orders right from the app, and give your customers full visibility of their shipments, from your warehouse to their doorstep.

Last verified: August 12, 2026 · Fresh

App details

Developer: Passport Global, Inc
Category: Orders & shipping
Pricing: Free plan available
Launched: August 2022
Rating: 4.4 (34) on Shopify

Key features

Passport is the most affordable way to ship internationally from the US with Duties/Taxes included

Integrations with:

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1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 42 Shopify App Store reviews

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Good solution for cross-border orders, but I think the services have room to improve delivery times.

— Loog Guitars

We are a small business co-founded by a celebrity so we get some interest and recognition abroad - While we're still working on expanding, Passport makes it MUCH easier to do it seamlessly with our 3PL (the integration was easy too!). The sales and support team at Passport have been lovely and they allow us to focus on the customer experience, and not get hampered down in logistics issues and cost...

— LoveSeen

Passport has made it much easier for our international customers to place orders DDP and receive their products at their front door without having to deal with customs. We ship to Canada an Europe regularly, and have gained real confidence in Passport's ability to deliver without issue, or get things straightened out if there is an issue. Thanks again Passport!

— Truvani

Passport has been great for us in the 3 (ish) years that we've been working with them. The biggest plus for us is the ability to offer DDP and DDU shipping options that are calculated at checkout. This makes it easy for customers to decide which option make the most sense for them without getting surprised at delivery. In terms of support, we'll occasionally have an issue which will end up taking...

— The Black Bibs

Very easy to set up, and support is active. It does seem to take ages to get to the customer internationally though. We have some orders that take about a month and then we can't file a claim because it eventually shows up.

— Blossom Essentials

Overall Review: Is Passport 100 percent perfect and on autopilot? No, I wouldn't say that. But they do allow/enable us to ship internationally all over the world to many customers that we wouldn't have been otherwise able to. Biggest issues are typically when stuff gets lost or there are issues with final mile carriers/customs. Much harder to deal with those issues than with US based, domesti...

— H.V.M.N.

its a very useful and effective app, allows for greater transparency, and customer service is great at helping out if something pops up.

— Fuego, Inc.

We have been using Passport for our international orders for over a year. With the EU introducing additional requirements for overseas merchants selling/shipping to EU customers, and with Canada, ironically, being incredibly complicated to ship to from the US when it comes to customs and import fees, it's incredibly useful to be able to offer a hassle-free experience to our customers. Having all t...

— Complement

We have a large international customer base and Passport has been a life saver. Before we started with Passport we experienced lost packages, packages being stuck in customs and high shipping rates for our customers. In the last 4 years since we've been using Passport I barely notice that an order is international because there is rarely an issue. Passport also integrates seamlessly with our fu...

— Playtime Engineering (Blipblox)

Great experience! Passport has been committed to timely and flawless delivery, great pricing and great customer service!

— Tiny Rituals

Passport has been very helpful with following up on lost packages while it can take 24 hrs to hear from them once you know to expect this they are great with response and follow up. They work well with our 3PL to make International Shipping Easy. Would love to see more shipping options and lost package coverage without addtional fee but other than that they're wonderful. Great option to add on to...

— The Office of Angela Scott

I heard about Passport from my 3PL when I was looking for international shipping, and my experience with Passport could've hardly been any better. All duties are taken care of when shipping to Europe from my American warehouse. The ability to not be bothered with taxes and import fees frees up so much time. It also takes care of reporting since it's Passport's details that get logged with border c...

— Citrus Eyewear

From our experience of working with Passport the company felt like a scam. Only few of our shipments arrive on time. Often they are 3-4 weeks late and several never arrived. The tracking gives almost no information about the whereabouts of a package. And the shipments go out with shipping companies nobody has ever heard of: Amarex, Fleet Optics, Colis Prive. Who are these companies? Passport, have...

— Alix of Bohemia

0 stars. Would have been really helpful to know that "This service only allows for average order values under $300. We took a look at your shop and have found that this service is not a great fit for your brand. This service only allows for average order values under $300" BEFORE I installed and configured this on my site.

— Pari Passu

The integration messed up the product pricing in my store somehow and was charging customers less based on location. Myself and Shopify reps could not get ahold of anyone from this company to help with the situation. After 3 weeks of no help or response from multiple attempts, I deleted the app and won't be back.

— Anoki Beauty

So far, I can not get a customer service rep to help. I followed all of the steps to enable DDP international shipping per their setup guide, but it isn't working at all, and I cannot get ahold of anyone at Passport App to assist. I'll update if anyone ever gets back to me via the multiple "support" channels they offer.

— Paneros Clothing

We've been using Passport for about 7 months now and it's one of the better services that does international shipping. However, the delivery estimates Passport shows customers at checkout are optimistic at best and misleading at worst. Most Passport orders to the EU take about a month to deliver, resulting in irate customers that leave negative reviews for our brand because of their experience wit...

— Chalk Line Apparel

It's a really good app and does exactly what it needs to do. We have had no issues with it ever since install, and Passport helped us with the set-up. Highly recommended.

— MAF Shop

Passport makes international shipping possible for brands who aren't otherwise ready to expand in that direction. The shipping speeds are not the fastest (hence the 1 star knockdown), but that's really what makes the service affordable. I would definitely recommend for anyone looking to slowly test the international waters. Their customer service is super helpful, as well.

— Margaux