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Pause: AI Customer Feedback icon

Pause: AI Customer Feedback

Find out why shoppers don't buy, without building a survey.

by Pause · Launched: May 2026 · Free plan available.

0.0 on Shopify Built for Shopify
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Pause asks shoppers the right question at the right moment, then groups the answers into themes.

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About Pause: AI Customer Feedback

Find out why shoppers don't buy, without ever building a survey. Tell Pause one thing you want to understand in plain English. It writes the questions, asks them at the right moment, and groups every response into clear themes with the real quotes behind them. Most apps only ask people who bought. Pause also hears from shoppers who browse and leave. Answer options shoppers ignore get replaced with patterns from what shoppers actually type, so the questions keep sharpening over time. Type a goal. AI writes and asks the questions Questions sharpen themselves over time Text & voice, grouped into themes Asks at six shopper moments Daily AI digest across all goals Show more Show less

Last verified: July 21, 2026 · Fresh

App details

Developer
Pause
Category
Store management
Pricing
Free plan available
Launched
May 2026
Rating
0.0 on Shopify

Key features

  • 50 responses per month
  • 1 active goal
  • AI themes with sample quotes
  • Text and voice responses
  • Post-purchase thank-you survey
Integrations with:

Customer accounts

2 plans · starts free

Free

Free

Pro

$16/month

Plans and prices as listed on the Shopify App Store.

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