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Phone Call & AI Voice ‑ CONSIO

AI IVR, AI Voice Agents, AI SMS & phone calls...

by Consio AI Inc. · Launched: October 2024 · Free plan available.

5.0 (31) on Shopify
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Consio turns phone calls into ecom revenue: AI Voice Agent, AI IVR & AI SMS, phone call campaigns.

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About Phone Call & AI Voice ‑ CONSIO

Consio is the call platform for ecommerce. Its AI Voice Agent answers calls 24/7, handles FAQs, sends SMS, qualifies with AI IVR, and routes high-intent calls with Shopify context. For outbound, run segmented campaigns with a power dialer and voicemail drops. The AI Hub centralizes calls and SMS, adds AI summaries, and ties conversations to Shopify orders. Works with Klaviyo, Zendesk, Gorgias, Kustomer, and Richpanel. Inbound AI Voice 24/7 + AI IVR: answers, qualifies, routes high-intent calls Outbound power dialer runs segmented campaigns; auto-drops voicemails, at scale All-in-one Phone Hub: AI + human calls, SMS, live monitoring, Shopify ROI Call top segments from Klaviyo & Shopify: VIPs, abandoned checkouts, in minutes AI SMS follows up instantly with tracking links, product info, or order updates Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer
Consio AI Inc.
Pricing
Free plan available
Launched
October 2024
Rating
5.0 (31) on Shopify

Key features

  • Setup your account and campaigns free
  • includes 100 minutes of phone calls
  • includes 400 minutes of phone calls
  • includes 1000 minutes of phone calls
Integrations with:

more

4 plans · starts free · 7-day free trial

Start Free

Free

$30 Plan

$30/month

$60 Plan

$60/month

$120 plan

$120/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 40 Shopify App Store reviews

Use the arrows to read individual reviews

We were worried an AI phone platform would mean quietly replacing people. Consio did the opposite. It picks up overflow, handles the first touch on cart recovery, and routes calls cleanly. All while our sales and support reps are still the ones closing the tough conversations and building relationships with customers. This is the best AI voice agent for Shopify stores that actually respects the hu...
— Cheech & Chong's Global
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— Factory Direct Party
We've been using Consio to run our phone operations and sales and it's been great. Their AI Voice agent for Shopify is fully integrated in our commerce data and can run very complex troubleshooting calls about our water softener system. Our human team is also working out of Consio and it provides us with clear attribution on who's closing sales and contributing to the team. Highly recommend!!!
— SoftPro® Water Systems
High AOV products meant we needed real conversations, not just emails. Consio bridges that gap perfectly. Best phone platform for ecommerce, and our conversion data backs it up every month.
— Bathify.com
We use Consio to handle abandon carts, checkouts as well as to touch base with existing customers to make sure everything is going okay with their products. We sometimes have them share offers and other times its just a courtesy call. The team are very receptive to feedback and the platform is very robust. We are happy to partner with Consio
— Clocks and Colours
Everything in ecommerce had become email, SMS, chat bots. Consio let us open a channel we hadn't touched in years: an actual phone conversation, but one that could scale like the rest of our stack. The Consio team is amazing. They're engaged and responsive, not just when something breaks but when we're trying to figure out what's next. They bring ideas to the table instead of waiting for us to...
— Medterra
Consio has been a great addition to our Shopify store. It was easy to set up, affordable, and the customer support has been excellent. The team was responsive and helpful throughout the process, which made getting started simple. Highly recommend Consio for anyone looking for an easy-to-use and cost-effective solution.
— MONTKUSH
Consio team wants to see you succeed! Any issues we had, they quickly got to the bottom of it and solved them! Any recommendations we had, they worked with their developing team to make it happen. Consio has proven time after time to be a wonderful service, and we are more than happy to be working with them!
— Summit Metals
We have been looking for a calling platform like this for a long time, and Consio ticked all the boxes. The platform is straightforward, and the way the agents handle the calls is truly impressive. They are fast-acting and highly professional. The support team is very helpful, patiently resolved all our enquiries through every step. Highly recommended!
— Du's Tea
We're just starting this app and working out the kinks for our use case but the support has been great in assisting us!
— Down to Earth Wellness Center
Consio has become one of our highest performing revenue channels, full stop. Our outbound team is converting abandoned carts at a level we never hit with email or SMS alone. We've driven over $100K in attributed revenue year to date at better than 10x ROAS, and we can see every dollar of it in the dashboard. That attribution layer is worth calling out on its own. The analytics are thorough and cl...
— Houndsy
We tested another calling platform before Consio.ai, but it didn’t come close on speed or ease of use for outbound calling. Now that Consio also includes inbound calling and SMS, it feels like a complete solution. I’d recommend it to anyone looking to scale, and their support has been excellent.
— White River Hardwoods
***trying to scam people, read their reply, you will get to know about them, they only said they can refund 30 dollar in chat even i have screen shot, they only agreed to do with indian number...... not replying in chat also.... Do not use this app. It feels like a complete scam. There is no proper trial period, and they ask you to pay for the subscription first. Only after payment do they inform...
— Velan Store
Great experience with Consio. Setup was quick and easy and the team’s communication has been excellent throughout. The abandonment calls deliver strong revenue recovery and easily pay for themselves, and the AI agent is by far the best I’ve come across so far. On top of that the team is friendly, responsive, knowledgeable and ships new features at an impressive pace.
— Skull Bliss
Consio AI has been a game-changer for our customer experience. The platform streamlines our phone operations seamlessly and integrates beautifully! Making everything feel connected and effortless. Their team is incredibly responsive and supportive every step of the way. Highly recommend to any brand looking to elevate both efficiency and customer satisfaction!
— Kala Therapy
Consio works amazingly well. Their team got us up and running with inbound texting support and outbound calling for abandoned carts. We routinely recover multiple sales weekly that help us learn about what customers are experiencing through their buying process. It has allowed us to create better messaging and proactively support our customers. 5 stars
— Wield VR
Consio has built a fantastic outbound sales system for shopify. Day 1 we had their phone platform patched into Shopify, Gorgias, and Klaviyo with one of their sourced sales agents. We started seeing sales come in on Day 2 with very clear attribution. High recommend. You are leaving money on the table as a shopify store if you are not using Consio.
— Barn Owl Tech
Consio has been an amazing tool for our business! The app is extremely easy to use, very efficient, and has helped us convert a lot of sales. Since using Consio, we’ve noticed a big improvement in customer engagement and overall performance. Their customer service is also exceptional — quick responses, very helpful, and always willing to go the extra mile to support us. The features are reliable,...
— My Store
“Consio Is the Best Dialer for Sales Teams – 5 Stars!” Consio truly deserves a full 5-star review! As a dialer, it’s absolutely the best tool for sales people. The system is fast, reliable, and incredibly easy to use, making every call smoother and more efficient. Their support team is equally impressive, professional, friendly, and always ready to help. They go above and beyond to understand ou...
— Panda Drum • US
Finally, a calling solution that delivers on its promises. Consio.ai is effortlessly simple, incredibly reliable, and fits perfectly into our Shopify workflow.
— Queen of the Thrones®

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