Post Purchase Surveys

Survey your customers on the order confirmation page

by Furvur Inc · Launched: February 2019 · Free plan available.

3.4 (6) on Shopify

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Survey your customers on the order confirmation page

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About Post Purchase Surveys

Post Purchase lets you easily ask your customers the most important questions on your order confirmation pageHow did you find out about us?Will you buy from us again?How likely are you to recommend us to your friends and family?Did you have a good shopping experience?How can we improve?And more...Customize your survey and ask as many questions as you'd like. Then view the responses in useful reports that's updated automatically. Even set up our app to automatically send you reports when it's updated.Why understanding your customer is importantGetting to know your customers is a key part in growing your business. When customers complete their check out, it's easily one of the best times to ask a quickly ask 1 or 2 questions to understand what motivated them to buy from you today.By having a clearer understanding of your existing customers, you'll be able to refine and optimize your marketing to find more of the same customers to come back.FeaturesUseful and detailed reportingFlexible survey options and customizationsAutomatic survey completion reminders by email (for customers who did not complete the survey) on our Business planGDPR compliant Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer: Furvur Inc
Category: Marketing & conversion
Pricing: Free plan available
Launched: February 2019
Rating: 3.4 (6) on Shopify

Key features

Survey 1000 orders
Customizable questions and designs
Survey unlimited orders
Custom CSS for survey form
Everything in the Starter plan

3 plans · starts free

Free plan

Free

Starter plan

$7/month

Business plan

$14/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 6 Shopify App Store reviews

Use the arrows to read individual reviews

The app worked great for a long time. When it stopped displaying correctly for some reason, I contacted support and they delivered the fastest help I have ever experienced with an app developer. They managed to fix the issue within 1 hour after contacting them. You guys are amazing :-)

— Roudbreck

This is a very useful app to have after a customer purchases, being able to place a questionnaire on the order confirmation page. Sending surveys out by email is very time consuming, but with this, you just turn in on and everyone who purchases sees it. For the future, I wish there were more options for the survey.

— Small Wallets

This app provided a seamless integration into the customers order status page. It allowed be to collect some valuable feedback without any extra steps from the customers end. However, the survey randomly inserted the same survey two times and there was no way for me to correct this. Looked very unprofessional to have the same survey two times on the order status page. I reached out to Post Purchas...

— HawkSupplements

Easy to use, okay looking - for the future maybe just do it as pop-up messages after selling and not just list. But my needs are fullfiled! :) thanks

— sLOWbar.sk

Cool APP, But i would advice, to take less Space, it should ask one question at a time & once answered should display next question. it will look even better Coding wise & Look Wise.

— SaroshSalman

The app looks as though it works fine, but we've being trying to find how to customise through CSS, as we cannot access this. Support haven't responded to multiple emails over the past week, so we must give the app 1 star for the non existent support.

— The Wholefood Collective

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