POWR: Customer Survey | Poll

Easy surveys and polls for customer feedback and insights

by POWR.io · Launched: July 2014 · Free plan available.

4.7 (51) on Shopify Built for Shopify

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Gather valuable post-purchase feedback & insights from customers with multi-question surveys/polls.

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About POWR: Customer Survey | Poll

Pinpoint exactly what drives new sales and what may be causing lost customers. Post-purchase feedback about your customer's experience can help your entire approach to how you market and sell. Learn valuable insights with satisfaction surveys & polls about things like store layout, product selection, and checkout process. There are dozens of integrations and pre-built templates to get you started. And now featuring an internal email marketing tool (for Business users only) Create as many surveys or polls as you want All survey & poll data is auto-saved to your Responses Dashboard Get instant email alerts for survey & poll responses & sync with Google Sheets Multiple field options - dropdowns, multiple choice, email, images, star ratings Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: POWR.io
Category: Store management
Pricing: Free plan available
Launched: July 2014
Rating: 4.7 (51) on Shopify

Key features

Create unlimited surveys or polls
25 submissions per month
Add up to 6 elements each
Gather insights with rating element
Autoresponder email

Integrations with:

Google Sheets, Google Tag Manager, Klaviyo, Shopify Admin, Shopify Flow

4 plans · starts free · 7-day free trial

Free

Starter

$11.99/month

Pro

$20.24/month

Business

$98.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 93 Shopify App Store reviews

Use the arrows to read individual reviews

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— The Dumpling Co.

Our software provider delivers exceptional service with remarkable patience and professionalism. Their team is consistently responsive, attentive, and genuinely committed to solving problems, making every step of the process smooth and reassuring. We truly value their dedication and support.

— Sylva puzzles

Not just a great app, but a service that you can actually count on to help you right when you need it!

— Van Compass

The support team is very quick and provides accurate answers. The service also offers a good degree of flexibility, so most of the things I wanted to achieve were possible. Some of my very detailed preferences could not be realized due to the system’s specifications, but about 80% of what I wanted was achieved. I feel the pricing is fair, and overall this is an excellent app!

— Nicoiro Official Store

I just installed the POWR Survey app, so I’m still exploring its full potential, but I wanted to highlight the excellent support I received right from the start. Jamilya was very helpful during the setup process. She guided me step by step, answered all my questions, and made sure everything was working correctly. Thank you!

— Bepapaia

This app is super friendly! Mithsou was amazing with the guidance during the set up process.

— La Cuisine Kitchen Essentials

I have had great experiences with support. I received a response very quickly. It was taken care of quickly and my problem was successfully solved.

— Quarantini Gin

The App backend is not working and we contacted the support as we are not able to proceed with a campaign but no answer from their side. that's not acceptable at all.

— MYHOLDAL LEBANON

The text states that the free version includes unlimited surveys and responses. However, this is a lie. In the free version, you can only receive 25 responses per survey. Additionally, the free version is cluttered with advertisements, making it impossible to properly test the app and survey customers. Not recommended.

— ichbingelb.com

I've been talking with Franz from support for weeks now. Something relatively easy (adding a bit of JS to the app) is proving extremely difficult and time-consuming. I had to pay 150 USD for a developer to come up with a script so I can track survey usage in Google Analytics. I have a POWR.io PRO subscription which allows this script to be added, but it needs to go through their support and now th...

— Teddy and Wool

I thought this app was great, UNTIL it connected me to other people's Shopify stores to insert my survey. This is terrible and shocking security.

— KinKind

We didn't use the app and uninstalled it, but was charged twice at $79.98. We didn't select a plan, we were charged even after we removed it from Shopify.

— LAUEDEEKLY

Paid $115 for 1 year. Did 1 survey, 6 responses. Billed $105 "usage". What for? App Cancelled. V unhappy.

— Trixski

Hi POWr, I would prefer to give no stars if possible. We started using the survey to take 1 survey from our customers. We used the trial and 1 month of the app to conduct our survey then requested that the subscription be canceled. After about 4 months we realized the full price was still being hidden in our Shopify bill. Not being billed separately, so there was no line item for the monthly...

— Kick Ass Workouts™

Really not impressed with the free version so there isn't a chance that I would pay of the app. Plus, $15 a month just to limit the number of entries? Not going to happen, uninstalled.

— Copacetic Cosmetics

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