Purple Dot | Trusted Pre‑Order

by Purple Dot · Free plan available.

4.4 (37) on Shopify Used by 1 Shopify stores

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Create simple pre-order experiences. Clear pre-order comms + post-purchase tools can increase sales.

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About Purple Dot | Trusted Pre‑Order

With Purple Dot, you can create end-to-end pre-order experiences to easily sell products before you have stock. Our pre-order app enables a free checkout for customers, vaults their card, and auto-charges when you are ready to ship. We also provide clear customer comms and a self-service cancel + amend tool so that your customers are fully informed on their pre-order, which helps build trust with your customers. Even if your shipping dates change, update your customers with one click. Select products for pre-order and the estimated shipping dates Add to Cart auto-changes to Pre-order with clear UI when stock is 0 in Shopify 100% Pay Later: Customer card vaulted on checkout + charged when ready to ship Customer self-service cancel + amend tools with email updates on their pre-order Automated backorder, plus mixed in-stock and pre-order cart functionality Show more Show less

App details

Developer: Purple Dot
Category: Selling products
Pricing: Free plan available
Rating: 4.4 (37) on Shopify

Key features

Create simple pre-order experiences
Clear pre-order comms + post-purchase tools can increase sales

Integrations with:

Checkout

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 45 Shopify App Store reviews

Use the arrows to read individual reviews

Easy to install and super helpfull support from Zach who helped me get my head around the process. Its worked for my brand so far !!! xx

— NAIA Beach

empty

— Gas Mark 10

The best pre-order app. Incredible development help too. This is so simple to use and takes about 2 minutes to get set up. Couldn't more highly recommend. So easy to to change ship dates. Purple dot does all the hard work for you

— Liberare

Very easy to implement and does exactly what we need - the support was quick and easy to reach as well! Great app and company to work with!

— ZQuiet

Great app. 100% recommend it for anyone building a brand or selling products online. Very user friendly and extremely effective in use.

— Defining My Greatness

Easy to use, exactly what I needed to accept pre-orders on my website! Customer service is very helpful and helped me sort out my expected ship dates too!

— Next-Step Stool

perfect

— HF Sportswear

Great app, easy to use!

— Love Sophia

Purple Dot has been a godsend in better managing our business by enabling pre-orders. The furniture industry inherently has issues when it comes to inventory availability and delays that can affect the landing of goods, customs clearance and shipping, therefore being able to take orders from clients and to communicate the pre-ship status has helped reduce the amount of customer service inquiries...

— 1600 Spruce St. Home, Interior Design & Gift

Great app for taking pre-orders for out-of-stock inventory or for pre-launch!

— Jack Spice

What I love about this app is that the customer doesn't pay for the goods until it's ready to ship. We felt that this was really important in todays market. It's super simple to use and I prefer paying for each transaction rather than a monthly amount as we have so many apps! Having it installed means that we don't miss out on those important sales!

— Cream Cornwall

I had a challenge with Shopify separating regular orders from the Purple Dot orders and Shopify was not able to assist. Purple Dot Zach came to the rescue. Not only did he listen carefully, advise of the solution, he even checked back with me to confirm everything was good. I HIGHLY RECOMMEND these guys. And did I mention, USA Support !! THANK YOU

— Labradar

Do not rate the app, used 3 times now for 3 new collections and every time I have issues. The chat button doesnt ever work either. I can never release the goods so I take payments to late.. I have to do it on the shopify end and not the app end, which your not meant to do but never works or loads otherwise. Dont recommend I wont be using again

— Sundé

Update 5-22-23: I appreciate support getting the product refreshed in the app and the ability to add them to a waiting list but I have been waiting 8 days to get the product page button and 3 lines of text to show. After giving access to store for the devs there is still no resolution. I guess I will have to look elsewhere as I need this to work so I can recover lost sales due to availability by o...

— Coastal Gifts Inc

Installed and used the app for two weeks. 2 major negatives: 1. It covered our product pre-order pages with "powered by purple dot". 2. Our products disappeared from the Google shopping channel. After uninstalling the app all the products reappeared on Google shopping. Unacceptable. 1*

— Carmarthen Camera Centre

Not usable for Europe where people don't own creditcards as much as in the US. We can only get pre-order through creditcard, and when a pre-order is bought together with a stock item, the stock item loses all other payment options like PayPal.

— SimRep Engineering

I emailed before installing the app to ask if they supported my Focus theme and I was told they did. I installed the app and created over 20 pre-orders just to find out the app wasn't compatible with our mobile site. The team then sent me a list of compatible themes and mine was on there! After they just acknowledged it wasn't compatible which is ironic. Great concept and UI but terrible experienc...

— AQ Online Ltd

The app doesn't work like it should be. I couldn't select the products I needed for a pre-order. And when I asked the customer service, they replied by asking my password of the store to check everything. Very shady and unprofessional. This is literally the first time an app asked me to share my password via email to check where the problem could be in my store, while they should check where the b...

— Fairytalewise

Didn't work and after 3 days+ of waiting for help from their tech support via their chat where they take hours to respond, I decided to uninstall the app. Horrible customer service.

— LAND Leather Goods