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Real ID ‑ ID verification icon

Real ID ‑ ID verification

Eliminate fraud & verify customer age with ID verification

by Verdict · Launched: October 2020

4.9 (30) on Shopify Used by 166 Shopify stores

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A.I. powered ID verification including verifying facial biometrics. Prevent fraud, chargebacks, automate real age verification, and protect rentals with KYC

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About Real ID ‑ ID verification

With Real ID, you can verify your customers identities before or after checkout. Save incorrectly flagged high risk orders, and protect your revenue from chargebacks. Meet compliance for age restricted goods with automated ID checks to check date of birth. Automatic tagging of customer profiles and orders, so customers only need to verify once per lifetime. Manually or automatically send ID checks based on order value, risk level and more.

Last verified: August 8, 2026 · Fresh

App details

Developer
Verdict
Category
Store management
Pricing
Paid
Launched
October 2020
Rating
4.9 (30) on Shopify

Key features

  • 5 ID checks included per month
  • Automatically verify high risk orders
  • View IDs directly in your Shopify orders
  • Selfie capture & biometric verification
  • Optionally capture proof of address, 2FA
Integrations with:

Checkout Checkout Extensibility Customer Accounts Flow POS REST API Shopify Admin Shopify Flow Shopify POS Webhooks

3 plans · 14-day free trial

Flex

$34.99/month

Essential

$99.99/month

Protect

$499.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 50 Shopify App Store reviews

Use the arrows to read individual reviews

We've been really impressed with both the app and the level of service Dylan provides. I have recommended it to other stores that require ID verification as well.
— Team Wendy
This is a great tool to help prevent fraud but a lot of times I would be paying $100 per month even if I barely needed the app and they charge about a $1-$2 per verification. Great app just above my budget. Update: The owner Dylan reached out to me and offered a plan for $20/mo which is way more convenient. The fact that he even reached out and offered something to still allow me to keep the app...
— KayLuxeKollection
5 stars without a doubt! We’ve been working with Real ID for over 3 years now and the experience has been great from day one. Dylan has been especially amazing to work with .. always helpful, responsive, and genuinely cares about providing the best support possible. It’s rare to find a team this reliable and easy to work with. Really appreciate everything you guys have done for us over the years....
— Médetone
Dylan has always provided great customer service. The RealID app has been a wonderful addition to our Shopify POS.
— Red Apple® Fireworks
Genuinely quite impressive
— P&Co
Strongly recommend if you need ID verification services. It integrated well with our Shopify template. And due to a few unique requirements of our site, we needed some extra assistance and a few small adjustments, which the Real ID team were super fast and helpful to provide. Finally, it does what it promises, which is validate IDs as smoothly as one could hope.
— The Loop
Apps Real ID is simple, fast, and reliable. The verification process is smooth, secure, and user-friendly—exactly what we needed for safe transactions.
— CO-WAKA
Using Real ID has made the identity verification process seemless. Real ID support team helped set it up with Shopify flow so its a fully automated process now. Very easy to set up and start using. Highly recommend for all ID checks required.
— Minimax
Great experience, Dylan helped me with shopify flows, even added new features because we needed them and helped setting it all up for our store. Responded quickly and in a clear and concise manner. Highly recommend!
— Refilled
An excellent experience with the customer support team at Real ID. They were incredibly responsive and handled inquiries about various issues in a timely fashion. They resolved any problems on our website promptly and efficiently. I highly recommend Real ID for their great service!
— PureNic Pouches
We are super impressed with Dylan and the Real ID team and functionality. From the start they have been responsive and supportive to help get the software implemented and running smoothly, from introduction/demo and installation support. Recently we requested that they build a Military ID verification feature so that we could verify service peoples for a lifetime discount. A few weeks later the Re...
— Katukina.US
Fantastic app! Does exactly what it says and is very easy to use. Support team is very helpful too!
— Jean Paul
I did 5 test on myself, all non working properly, then ask a customer to do 1, for my shame did not work too. Then finally work partially but not with the head turning. They told me I would not be charged BUT got charged €15.75 + $17.08 to be charged on next month for an app that NEVER WORKED 100% and only 1 time work 90% but did not catch the face turning. The app is not done, need a lot more...
— DaRoAn
As an early adopter, this app became a vital part of our shopify store. Unfortunately, Dylan has subsequently increased the pricing by over 100% which makes the product entirely unviable for a low margin business like ours. If you can afford the prices (or double the current advertised price going off past behaviour) then sure, this is a great solution. Otherwise, back to search the shopify app st...
— HealthPharm
Worked well for two times and then gave us errors. When working was very cool. But it's buggy needed to replace it.
— Level Up Your Home
Great service, dylan were available almost around the hour to solve all our issues.
— Cardda.de
Customer service is 10/10 and it integrates very nicely with Shopify. Perfect for what we need and again, customer service is top notch.
— Climbing Kites
Quick and easy to set up with super helpful support from Dylan. I have no complaints!
— Endless
Initially i was stunned by the pricing, however after sending feedback to the developer, they immediately replied and were very helpful. They went out their way to enable settings and allow be to be on the normal plan with other settings turned on. They replied to emails within a matter of a hour tops, very quick. And app is working perfectly. Will be using them long term
— Giant Bears
Great app that is essential to my business. The team provides exceptional service with clear and concise information, easy to follow instructions and response time is super quick!
— The Luxe Collection by K

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