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RefundSentry ‑ Return Fraud

Flag the customer behind repeat refunds and chargebacks

by BCDI SNC · Launched: June 2026

5.0 (2) on Shopify
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Flag the customer behind repeat refunds and chargebacks, hold the next order before it ships, get chargeback evidence assembled. Works with Loop and AfterShip.

Get it on Shopify →

About RefundSentry ‑ Return Fraud

At a US outdoor brand, one buyer placed 29 orders under 28 emails and 25 addresses. Fifteen were refunded after shipping. When the refunds stopped, the chargebacks started. RefundSentry connects that history inside Shopify: emails, addresses, checkout IP, refunds, "not received" claims and chargebacks, per customer. Flag or block once and the next order is held before it ships. When a chargeback lands, delivery proof and linked accounts are assembled for you to send. Keep your returns app.

Last verified: September 26, 2026 · Aging

App details

Developer
BCDI SNC
Category
Store management
Pricing
Paid
Launched
June 2026
Rating
5.0 (2) on Shopify

Key features

  • Up to 1000 orders / 30 days
  • Every order and refund checked live
  • Risky orders held before shipping
  • Linked accounts: address, phone, IP
  • Block, watch and flag customers
Integrations with:

Shopify App Store

4 plans · 14-day free trial

Starter

$49/month

Growth

$99/month

Scale

$199/month

Advanced

$299/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 3 Shopify App Store reviews

Use the arrows to read individual reviews

Great app for reducing refund-related issues. It works smoothly and has become a valuable part of our store operations.
— My Store
Simple, effective, and easy to use. It gives us more confidence when managing refund requests and store policies.
— Dillan vue
The dashboard is easy to understand, and having extra protection against return fraud has helped us reduce unnecessary losses while maintaining a smooth experience for genuine customers. The support team has also been responsive and helpful whenever we had questions.
— Tribe of Judah

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