Repair & Service Ops by VZLAB

Manage repair orders from intake to pickup

by vzlab · Launched: May 2026 · Free plan available.

5.0 (2) on Shopify Built for Shopify

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Manage service tickets and collect deposits. Customers track status via shareable links.

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About Repair & Service Ops by VZLAB

Repair & Service Ops is a ticket management system for service businesses. Create tickets from the admin panel or POS, track items through custom workflow steps, and collect deposits via draft orders. Customers receive links to check their ticket status online without calling the shop. The app suits tailors, repair shops, dry cleaners, jewelers, and similar businesses that handle intake-to-delivery workflows. Create and track service tickets with customizable workflow steps Collect deposits and payments via draft orders Share status links with customers for progress tracking Integrates with POS for in-person ticket creation Add status lookup blocks to your storefront Show more Show less

Last verified: July 21, 2026 · Fresh

App details

Developer: vzlab
Category: Marketing & conversion
Pricing: Free plan available
Launched: May 2026
Rating: 5.0 (2) on Shopify

Key features

50 tickets/month
Email notifications
Unlimited tickets
Workflow customization
Ticket template

Integrations with:

POS, Resend, Shopify Admin, Shopify POS

2 plans · starts free · 7-day free trial

Free

Pro

$9/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Easy to use and packed with everything you need! Even if there’s a feature that’s not currently available, the amazing team is happy to build it. They’re incredibly responsive, communicative, and always actively improving the app. We’ve had a fantastic experience so far and look forward to using this app to help grow our business!

— MISAKYANS

A simple service ticket that works great. The support staff is awesome. Anything we asked for was fixed in no time at all. Great App! Must have if you do service tickets

— Dillon Music

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