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Retentics: Repeat Order AI

Boost email revenue w/ smart recs & timing. Klaviyo compatible

by Fridays Lab, Inc. · Launched: November 2023

5.0 (20) on Shopify
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Retentics shows Klaviyo what each customer wants next and when, making every flow feel personal.

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About Retentics: Repeat Order AI

We analyze SKU-level purchase behavior to identify buyer cohorts — each with its own repurchase window, product preferences, and dynamic offers. Then automatically upgrade every Klaviyo flow to match.Smart Timing fires flows the moment each customer is ready. Smart Recs surface what they'll actually buy. Smart Offers protect margin without training discount-hunters. The result: more 2nd orders and compounding LTV on autopilot. Smarter Timing: send emails at the perfect moment based on user behavior. Smarter Recs: personalized picks tailored to each user's tastes and habits. Smarter Offers: tailored incentives that convert without margin erosion. Automated Flows: builds end-to-end flows in seconds, no setup needed. Show more Show less

Last verified: July 16, 2026 · Fresh

App details

Developer
Fridays Lab, Inc.
Pricing
Paid
Launched
November 2023
Rating
5.0 (20) on Shopify

Key features

  • 1,000 emails from Retentics flows
  • 4,000 emails from Retentics flows
  • 8,000 emails from Retentics flows
  • 14,000 emails from Retentics flows
Integrations with:

Checkout, Klaviyo

4 plans · 28-day free trial

Starter

$58/month

Essential

$198/month

Growth

$398/month

Scale

$698/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 20 Shopify App Store reviews

Use the arrows to read individual reviews

We’re growing rapidly, but our email revenue and conversion rate were not scaling at the same pace. Before using Retentics, we thought our flows were already performing well. However, once we started using their micro-segmentation and customer journey insights, we realized there were many missed opportunities across retention and repeat purchases. Since using Retentics, we’ve seen a significant im...
— De:maf Global
We care a lot about customer experience, so we were nervous about letting AI handle it. With every customer’s routine being different, we didn’t think an automated tool could get it right. The Retentics team changed that by showing us how their AI makes recommendations. Now we trust it to send personal suggestions, and repeat purchases are way up!
— House of Balance
Getting started with Retentics was super easy thanks to their support team. It's amazing how much of our email revenue comes directly from their automated flows!
— Cardon
Before Retentics, we were mostly guessing when it came to customer timing and product recommendations. Their AI takes the guesswork out of building segments and targeting the right customers at the right moment with the right product – something we simply didn’t have the time or data to do manually. Implementation was seamless, and their team handled everything, even the creative, which made it in...
— BWH Plant Co
Email marketing is not our strongest suit, especially when it came to creating messages that felt truly personal. The Retentics team stepped in—from setup to optimization to helping us drive more revenue through smarter personalization. It’s been incredible watching our sales increase without having to manually oversee every email flow.
— Genabelle
I just have to say, the support from the Retentics team has been absolutely fantastic. They were super responsive to all our questions and made the whole setup process feel completely effortless.
— Anua US
Our baby products are age-specific, so it’s important that we recommend the right next item as the baby grows. We couldn’t quite get this to work in Klaviyo. And Retentics finally made it possible to send the right email at the right time for each stage of a baby’s growth. We’re amazed to see how covering that full customer journey has driven so much more revenue. Their app support has also been a...
— Konny Baby
Really impressed with what Retentics is working on, helping us improve our flows. Their team has been super supportive too. They were quick, set everything up for us, and are helping us scale our email revenue. Thanks Retentics!
— PARNELL(US)
We have a wide range of products, all with different repurchase cycles. Creating a flow for each product line was a mess! Thanks to Retentics, our new flows revenue are up 17x! The support from Zack and George has been amazing, and it truly feels like we have our own AI-powered agency.
— mixsoon
I was recommended this app a few times before. This is amazing app!!
— KN FLAX
Retentics helped us increase our revenue much faster than we expected, and we didn't need to hire anyone new to manage it. Special thanks to George for all his support!
— Mixsoon Australia
With a small customer base, we knew we had to maximize our revenue from every email. We felt we were missing something since our old agency only set up the most basic flows. Retentics saves us so much time! They automated our messages for every step of the customer journey, and it’s really boosted our conversions!
— SUNGBOON EDITOR
We're a small team and nobody’s an expert at email. Figuring out what these new customers wanted and when was pure guesswork. Then we heard about Retentics. Their team’s support was amazing! They helped us finally stop guessing what to send our new customers, and our revenue has seen a major boost.
— VT Cosmetics official
If you're already using Klaviyo, using Retentics feels like giving wings to it. You can actually see your sales increase, and RETENTICS team is very friendly and helpful with onboarding. After trying the service, we decided to purchase it again.
— Global Amore Mall
We're so thankful for the great support from Zack! They made the integration completely seamless, which was a huge relief since we're not tech experts. It's amazing to get everything running so smoothly and see such great results!
— Konny品牌官網
Retentics provides flow triggers and dynamic product recommendations tailored to each lifecycle stage by analyzing customer behavior patterns. Without requiring any additional resources, what once involved manual setup and guesswork is now automated, accurate, and highly effective. We see the impact clearly each month through improved customer engagement and higher conversion rates.
— Coréelle
We're confused why some customers were converting and sticking with us and others weren't. There was a wide distribution in AOV and, with tens of SKUs, was extremely difficult to structure flows with appropriate products that were tailored to everyone. Not to mention all the lengthy time delays and waiting to see if your assessment was correct, and if not it’s back to test. We wanted a solution t...
— Beauty of Joseon
The Retentics team is 10/10, professional and very responsive. It has helped us to improve our segmentation and targeted send with their AI. This is an actual effective application of AI that is not just based on hype. Highly recommend!
— Dr. Woof Apparel AU
The essence of growth hacking is to provide the right notification at the right time. However, the challenge lies in creating such an environment within the retail industry. Therefore, brands must be capable of triggering these actions deliberately. With Retentics, try suggesting the appropriate alert to the right person at the right time. It’s simple and effective.
— 올버즈 | Allbirds
AI is an overhyped buzzword that's often thrown around, making it hard to distinguish real innovation from basic machine learning dressed up as something more. With Retentics, setting up flows was effortless - we simply cloned our existing ones, changed the trigger, and were up and running. Most importantly, the impact was almost immediate, and the numbers spoke for themselves: higher click rates...
— Jordan Craig

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