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About Retrics
Retrics analyzes your Shopify orders, customers, and products to show who is likely to reorder, who is slipping away, and who is most valuable.It groups customers by buying behavior — reorder timing, lapse risk, second-order likelihood, and lifetime value — and explains the reason behind each group.For each group it drafts ready-to-send reorder, win-back, and cross-sell messages you review and approve, and reports repeat-purchase trends by product, cohort, and time. Understands each customer’s reorder rhythm and next likely purchase. Identifies loyal customers and what they may need next. Scores lapse risk against each customer’s own buying cadence. Drafts personalized reorder, win-back, and cross-sell messages. Reveals product, cohort, LTV, and repeat-purchase trends. Show more Show less
Last verified: July 25, 2026 · Fresh
App details
- Developer
- Retrics
- Category
- Store management
- Pricing
- Paid
- Launched
- July 2026
- Rating
- 5.0 (1) on Shopify
Key features
- Churn risk & reorder-date predictions
- Customer 360 with next-order forecast
- RFM, cohort & lifetime-value analytics
- AI-drafted retention messages
- Everything in Growth
3 plans · 14-day free trial
Growth
$49/month
Scale
$199/month
Concierge
$799/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
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