REVIEWS.io Product Reviews App

by Reviews.io · Free plan available.

4.7 (688) on Shopify Used by 9,737 Shopify stores

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Collect product & company reviews, photo reviews & UGC, powered by AI analytics.

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About REVIEWS.io Product Reviews App

Turn reviews into revenue-driving levers with verified authenticity. Collect product, company, and photo/video UGC with automated email and SMS requests. Showcase reviews, star ratings, and UGC across your site, Google, social, and email with customizable widgets. Increase visibility, trust, and conversions with Google review integrations, AI-powered analytics, and loyalty-ready features. REVIEWS.io is part of the Clearer.io suite built to grow lasting customer relationships. Turn reviews & UGC into sales with 15+ high-converting widgets Drive traffic & sales with Google Reviews, star ratings & AI-powered insights Collect reviews via email & SMS, or integrate with Klaviyo, Shopify Flow, & more Excellent support with hands-on help and growth guidance Maximize impact by syndicating reviews with TikTok Shop, the Shop app, and more Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Reviews.io
Category: Marketing & conversion
Pricing: Free plan available
Rating: 4.7 (688) on Shopify

Key features

Collect product & company reviews, photo reviews & UGC, powered by AI analytics

Integrations with:

Attentive, Checkout, Google, Gorgias, Klaviyo, Shop app, Shopify Flow, TikTok Shop

3 plans · starts free · 14-day free trial

Free

$19/month

$45/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 97 Shopify App Store reviews

Use the arrows to read individual reviews

Great! I have returned to Reviews.io and it is very good. A few niggles were helpfully and professionally resolved by Leila.

— Regentiv Specialist Skincare

Great review platform! Easy integration and support team are excellent.

— Flamingo Candles

Tolles Tool, Maddox aus dem Support hat mir sofort und sehr engagiert geholfen. Gemeinsam konnten wir mein Problem super schnell lösen. Vielen Dank dafür.

— Baxmanns Holistic Head Care

Very happy with this app. It works well, and the support team is friendly, knowledgeable, and fast.

— STYLEVARO

great nugget options, easy integration with shopify, excellent support!

— Kiyomi Skin US

The customer service responds very quickly. They can patiently answer the questions I don't understand, and the app is also very user-friendly.

— Onwuad

Great support and great app.

— LUX LAIR

Jenson was great when it came to importing reviews from a 3rd party. Easy to work with and professional, also great app highly recommend

— The Box Supplements

empty

— HOM

We just switched review platforms to Reviews.io. So far I've noticed that the customer service is very helpful. I've worked with both Maddox & Luke who were responsive & helpful. The process of importing reviews is quick & easy.

— American Tent

Very quick and helpful service! Glad I asked them for help

— Blu Technology LLC

Cooler Style

— V E L T

Unfortunately, without any prior comms from ReviewsIO, they "improved" their plans, increasing our monthly fee from €99 to €150 per month. Haven't received any comms from their team upfront or afterwards, only a popup when logging in "congrats you've got some new features" without any price mentioning. Also, the rates on this Shopify reviews page, are NOT the current prices anymore. They are muc...

— CloverLiving.com

A good app until you reach out to their customer support TLDR; Limited features, and all I am told when I reach out for customer support is that "the team is looking into it" for weeks on end, only to find out that a ticket that was supposedly raised over a month ago was actually not raised at all. I switched from Judge.me to Reviews.io and so far I have been pretty disappointed by the lack of...

— Coolicon Euro Shop

We paid Reviews.io for 9 months for rich snippets to appear in Google search results. The widget never produced working rich snippets. Their engineering team confirmed via email that their client-side JavaScript injection method fails when other JS is present on the page (a common condition on Shopify themes), and that a server-side metafield rendering option exists but is not their default. We fi...

— Printibly

Easily one of the the worst apps I have used in all my years on Shopify. Feels like it was built by someone who has never used a Shopify store or ran a business. In the process of transitioning to a new app now. Stay away.

— Citizen Lash

Their Product Reviews Widget in Horizon theme has bugs that make it overall not functional for mobile. The theme widget doesn't have the same features as the coded version in the Reviews.io dashboard. Their support sent me a collaborator request asking for basically full access to our entire Shopify Admin account, which is extremely bad. They said they might fix the CSS Flexbox bug in 5 days, whic...

— edZOOcation

The app and customer support are extremely disappointing. The platform has major limitations — all reviews we collected and wanted to migrate lost their “Verified” badge, which is a huge issue for credibility and conversions. Customer support was very unprofessional, unable to clearly explain even simple questions, and came across as rude rather than genuinely willing to help or find solutions. Th...

— Skin Love Cream

Terrible experience for €45/month Honestly, this service is extremely disappointing for the price. You pay €45/month and in return you get a platform with basically no real support. They allow you to import reviews from other platforms only after subscribing to the €45 plan, and even then the import is done poorly, accents and special characters disappear, making everything look unprofessional....

— Lindorug

Migration support is non-existent. Tried migrating 500 reviews over from JudgeMe and keep our Google syndication intact, but all features were completely blocked and support wouldn't help. Off to YotPo we go..

— Cafe Racer Club

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