Ringly ‑ AI Phone Support

AI handles order status, returns, and product questions.

by Ringly · Launched: July 2025

4.6 (3) on Shopify Built for Shopify

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AI phone support for ecommerce brands. Resolve repetitive calls and get attributed revenue.

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About Ringly ‑ AI Phone Support

Ringly is an AI phone agent that answers your Shopify brand's customer calls 24/7, so you don't miss revenue from calls. The AI voice rep handles questions about order status, returns, products, and store policies using your website, docs, and product catalog. When a call needs a person, Seth transfers it to your team or emails them to follow up. Just forward calls from your current number to Ringly while keeping your support workflows. Tracks everything from transcripts to connected revenue. Answers order status, returns, and product questions by phone, 24/7 Speaks naturally and answers in your customer's own language Can always transfer to your team or email you when a human is needed Works with your current number, helpdesk, and support workflow Shows the revenue from each call, with recordings and transcripts Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Ringly
Category: Marketing & conversion
Pricing: Paid
Launched: July 2025
Rating: 4.6 (3) on Shopify

Key features

Handles product, order, and return calls
Transfers the rest to your team
Includes 1,000 mins/mo (~500 calls)
Done-for-you setup
65% resolution guarantee

Integrations with:

API, Gorgias, Richpanel, Twilio, Webhooks, Zendesk

2 plans · 14-day free trial

Grow

$349/month

Pro

$799/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 4 Shopify App Store reviews

Use the arrows to read individual reviews

Awesome app. Customers trust your store more, helps with customer service, realistic voice and it even sells your products to customers during the call.

— OroBody

There was initial issues with cancelling on their service but after expressing my concerns they tell me they are fixing the UI to tell more clearly when you're cancelled. The call quality was OK, but I decided to use something else.

— SLRspeed

This apps just what we needed. Ringly has excellent support. All our problems , which have usually been unknown to us, have been solved quickly and accurately. I widely recommend it.

— 8motiv

We decided to try Ringly.io because our store was missing timely follow-ups when messages came in from multiple channels. We wanted a lightweight way to centralize inquiries and respond faster. Setup took about 15 minutes. In the first week, we’ve seen Seth handle configuration tweaks, an edge-case fix, and proactive check-ins. This has streamlined our support workflow and improved response consi...

— Learning Headphones

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