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Sage Accounting by Combidesk

Book orders, refunds and customers in Sage Accounting

by Combidesk · Launched: November 2019

4.2 (10) on Shopify
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Sync Shopify orders, refunds and customers to Sage Accounting as sales invoices and credit notes. VAT rate mapping and a 30-day free trial.

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About Sage Accounting by Combidesk

Combidesk connects your Shopify store to Sage Accounting. Orders are booked as sales invoices or sales entries, refunds as credit notes, and new buyers are added as Sage customers. You decide whether to sync all orders or only paid ones, which ledger account sales are booked on and which bank account receives payments. Shopify tax rates are matched to your Sage VAT rates. Standard syncs every 60 minutes, Pro and Premium sync almost in real time.

Last verified: September 12, 2026 · Fresh

App details

Developer
Combidesk
Category
Store management
Pricing
Paid
Launched
November 2019
Rating
4.2 (10) on Shopify

Key features

  • Orders as sales entries or invoices
  • Process refunds
  • Customers (Debtors)
  • One-time export (paid)
  • Shopify Payments not included
Integrations with:

Sage Accounting Sage Business Cloud Shopify Admin bookkeeping sage

4 plans · 30-day free trial

Standard

$18/month

Pro

$24/month

Including Payments

$36/month

Premium

$36/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 12 Shopify App Store reviews

Use the arrows to read individual reviews

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— audiokitchen
Working flawlessly for a year, then stopped working (completely our fault as we had a website before Shopify and the references became the same and wouldn't sync because it doesn't want to create duplicates) Marcel from support went above and beyond. a bit of a legend really and updated it so a prefix was added to our invoices and works great again.
— Pro3DShop
App does as advertised, sends invoices to Sage as purchases happen. Would like it if it could also invoice Shopify-based expenses (shipping, apps, etc.). Would LOVE if it were able to upload previous transactions.
— Camille Bryanne
Just doesn't work and customer support is non-existent!
— The Gundog Catalogue
It was working fine but then all of a sudden stopped. When I click on the app in my Apps section on Shopify i get a 404 Error code. The 'support' has been non-existent. You just talk to Bots... So frustrating...
— Online-Dental.uk
Abysmal. The integration does not work - our Shopify payouts have not pulled into Sage - new invoices have not pulled through into Sage - Void orders still show as payment outstanding in Sage I f only I'd read all the reviews, here on Shopify and via Google, as to how terrible people's experience has been, I would not have bothered with the trial. I think a previous comment seems quite accurate -...
— Seal Medical
Unfortunately, it takes an average of three days to get a reply to a question, and usually, they will send you to a FAQ, which I had already read. Really it is the worst customer support. That is why I am removing the app. Not helpful at all. I cannot recommend this app.
— Fine Art by Ane
Really struggling with the app and my Shopify account. Have reached out to their help desk with no luck (zero reply). Does not integrate POS at all. Does not transfer over 100% of sales - the odd one or 2 a day seems to go missing. Does not process refunds (credit notes) properly; bases the credit amount on the value of removed line items instead of actual refund amount. No alternative at present...
— Dandy's Topsoil & Landscape Supplies
Hi there please could you provide a time frame for the release for the South African integration for Sage?
— Beautiful Spaces Store
Very disappointed that this isn't compatible with Sage South Africa. Urgently looking for a solution.
— Dudu Baba Company
Dissapointing that South Africa is not able to access this function even though we use both Sage and Shopify.
— Setšong Tea
Application does not work and no technical support, for two days I got 2 responses from Tim with a maximum of 8 words in his email without providing any concrete response to the installation! To see the notes of the other service "combidesk" I think that it is not a serious company and that the goal is to recover the data of our customers for commercial purposes .... Application ne fonctionne pas...
— POPARTDESIGN

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