ShipAware

Know about shipping issues before customers do

by Logistero Ltd · Launched: December 2022 · Free plan available.

5.0 (1) on Shopify

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Alerts for late or unscanned shipments and late fulfillments. Auto customer emails based on status.

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About ShipAware

Know about shipping issues before customers complain or demand refunds. Receive alerts for late shipments, unscanned packages, or late fulfillments, including dropship or 3PL orders. Reduce support tickets with auto customer notifications based on status. View and filter all shipments from your stores in one dashboard. Set your estimated delivery time and receive alerts when shipments exceed this. All US carriers supported (please check our site for the complete list). Email and SMS alerts for late delivery, unscanned packages, unfulfilled orders. Customer notifications based on shipment status. Reduce WISMO and chargebacks. View all shipment statuses in one place with filters and sorting. Easily connect to shipping software or other shopping carts to import orders. Recommended actions for late shipments based on tracking data. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Logistero Ltd
Category: Orders & shipping
Pricing: Free plan available
Launched: December 2022
Rating: 5.0 (1) on Shopify

Key features

60 orders per month
600 orders / month
Customer order notifications
Customizable customer order emails
Late shipment alert emails and SMS

Integrations with:

EasyShip, ShipStation, ShippingEasy, Shippo, WooCommerce, eBay

4 plans · starts free

Free

Essential

$11/month

Advanced

$39/month

Pro

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

This is the only app that I could find that will send an alert when your shipment is late or delayed. Quick, great customer service as well.

— Moon Car Stereo

This app solved so many problems for us in 1 week. Issue: We ship orders in bulk through Shipstation. All orders are scanned and verified shipped, passed off to the carrier, but somehow the order never enters the shipment stream & just says "pre-shipment." We don't know there's an issue until the customer notifies us, angry of course, that their order has not arrived. This app completely solves...

— Minimo Skin Essentials

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