Shipmozo ‑ Smart Shipping

Sync orders, print labels & track shipments in one place

by Tensor Logistics Pvt Ltd · Launched: January 2022 · Free plan available.

3.7 (23) on Shopify

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Shipmozo helps automate B2C, B2B & international shipping from one unified platform.

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About Shipmozo ‑ Smart Shipping

Shipmozo is a shipping aggregator built for eCommerce, D2C, B2B, and enterprise shipping. Manage small + heavy shipments on a single panel with strong first-mile pickup execution, proactive ops, and high delivery control. Get zero volumetric pricing benefits on select carriers, free email notifications, free WhatsApp/SMS OFD alerts, faster COD remittance with a clear dashboard, and powerful RTO/NDR handling—including free NDR calling and RTO revoke support. Seamless Courier Partner Integration (27+ carriers) Auto Order Sync + Bulk Shipping Label Generation Branded Tracking Page + Free Email Notifications NDR/RTO Control: Free Calling, Reattempts (3–5) & RTO Revoke AI Courier Allocation (Smart Carrier Recommendation Engine) Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Tensor Logistics Pvt Ltd
Category: Orders & shipping
Pricing: Free plan available
Launched: January 2022
Rating: 3.7 (23) on Shopify

Key features

Shipmozo helps automate B2C, B2B & international shipping from one unified platform

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 35 Shopify App Store reviews

Use the arrows to read individual reviews

Edit on 22 April 2026 :- I have rejoined them, it's been 3 months, Customer support is a lot better now, They have assigned me a KAM (Raksha) who helps a lot whenever I face any issue. Panel is much better now and easy to use. Regarding Weight discrepancies I still get few but they reverse it as per the volumetric waivers provided. 9 Nov 2009 :- One of the most pathetic courier partner, worst cus...

— Luna Mart

Excellent Courier Aggregator – Highly Recommended! We’ve had a great experience using Shipmozo for our Shopify store. The platform is smooth, easy to use, and integrates well with our order processing workflow. Shipment creation is quick, and tracking updates are accurate and timely. Special Thanks to - Raksha, my account manager!

— Sweet Dream

Excellent service from RM Raksha and the Shipmozo team. Co-founder Rajesh has also been extremely cooperative and supportive throughout. Quick and effective solutions were provided at every stage. Raksha has been exceptionally proactive—always available, responsive, and helpful on both calls and chat. The overall service experience has been smooth, professional, and reliable. While there is alwa...

— Trrendo

Shipmozo has been an absolute game-changer for our logistics operations. The platform is smooth, reliable, and makes shipping management extremely efficient across multiple carriers. What truly sets Shipmozo apart is their support team—special mention to Himanshu, our account manager. He is proactive, responsive, and genuinely invested in solving issues quickly and optimizing our shipping performa...

— Fashion Capital

We had a great experience with Shipmozo for our shipments. The service was consistently reliable timely and well coordinated ensuring smooth deliveries without any complications. Special thanks to RAKSHA for handling the account so efficiently her exceptional support, quick responsiveness and high level of professionalism made the entire process seamless and completely hassle free. She was always...

— Mercy wear

One of the best shipping aggregators in India. The platform is intuitive, and the rates are competitive. Our account manager, Mr. Vishal & Mr. Vikas, is very helpful and ensures our shipments are processed without delays. Professional and transparent service!

— Sagacity

Good service

— KHADI VASTRA UDYOG

Good service at all

— 7Days Natural

Good Service, Akash ji from the company is very helpful.

— HUSTLEZY

There is always a good support from their team and understanding of work struggles we face on daily basis and they try their best to provide the best solution they can offer

— Streetwear Clothings

all team member full supportive, quick response quick soul any issue & Very good courier rates, lower than most of them. Service and pricing far better than Shiprocket.

— paraminnovativeproducts

Best Account Manager @Akash, He should get appraisal as he is working as one man army and handling such big clients.

— arihantbooks

It's the same as Shiprocket, COD orders will be stuck for ages and similar scams... they try every possible way just to make sure your COD shipments won't be deliver. If as a seller you don't wanna suffer huge loss please don't ship from shipmozo. Even their seller support is worst they don't help they don't listen- don't recommend

— ROOSHY

We used Shipmozo for 2 months and experience was no less than a HORROR SHOW! This should be your last go to courier on mother earth. Period.

— VihanEV LLP

Lost money to them. Lost a few shipments as well, they couldn't find a reason to help, ghosted for weeks.

— Gunimal food product

Worst shipping aggregator experience I have ever had. Shipmozo suddenly blocked my account without any prior notice or valid reason. They held my wallet balance and several of my credit notes, which caused significant financial loss and completely disrupted my business operations. Customer support was extremely poor and unresponsive. Despite repeated follow-ups, I received no proper explanation...

— VoliKart

Knowing fully well they have such POOR reviews, they still don't take their work seriously. The customer support and tech support is pretty mediocre with no understanding of their own domain. They are busy promoting Shipmozo on LinkedIn and sending offers via business dev team but what they need to do is help their limited clients that they have and grow this business seriously. I gave them a chan...

— Luna & Goods

[July 2025] Please do not go with this app, There is 0 customer support if shipment are stuck or undelivered. We lost a lot of money as shipments were not being delivered. Their customer support team is very arrogant and provide misleading information.

— Purpleef

The worst it can get. Wont recommend even to my enemy. 1) Not a single non delivery package was delivered in timely manner, often we create a ticket for non delivery and after 10 days of them "trying", its gets RTO. No accountability, we face our customer with shame due to them. 2) The assigned account manager never respond. 3) Many of our return package which was RTO due to non delivery is los...

— quoteart

they have worst customer service, doesnt pickup call, they hung up, etc, they dont reply on whatsapp, give fakje promise like will pickup today and its been 6 days, shittest service ever, please dont use this if you want to deliver on time. please choose someone else like delhivery, dtdc or something like that directly

— DNA Holistic

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