Shiprocket: eCommerce Shipping

★★★★★

Updating my review to 3.8 stars. Shiprocket, especially @Shiprocket entire customer support team, followed up and responded regarding the invalid discrepancy. I appreciate their efforts, responsiveness, and communication. For now, I’ll wait to see how things improve under the Business Plan, particularly concerning the remaining issues. If the service continues to improve and the pending concerns...

★★★★★

We’ve been using Shiprocket from day one. The interface is easy to navigate and the range of features makes it extremely helpful for young brands like ours, while still being robust enough for brands that are scaling. What we’ve also really valued is how responsive the Shiprocket team is whenever support is needed. It has made managing our operations and fulfilments incredibly easy, which means w...

★★★★★

Azhar helped me pickup my parcel on time. Kudos to the shiprocket team

★★★★★

This app offers exactly what we needed to enhance our cart experience. The in-cart upsell and cross-sell functionality works smoothly, and the progress bar helps drive additional purchases. We especially appreciate the flexibility in customizing the cart design to fit our store’s look. Setup was simple, and it has positively impacted our conversion rates

★★★★★

Great experience, personal assistance via account managers always available.

★★★★★

empty

★★★★★

superb service.

★★★★★

Best app for D2C ecommerce. We've been using it for 1 year now and the best shipping aggregator we've worked so far. Kuddos to our manager Bhumika Sharma for helping us resolve queries on time. The best part is their automated systems and innovations are helpful to make logistics side of the business easier..

★★★★★

As a retail saree business owner handling online orders, Shiprocket has helped us streamline dispatch and improve customer confidence. Tracking and automated updates reduce follow-ups, and in our case the backend support team was responsive and helpful. Overall, a reliable logistics partner for scaling a saree business beyond local deliveries.

★★★★★

Shiprocket has been a complete game-changer for me when it comes to logistics for my Shopify store. It is completely seamless and has made a huge difference in the shipping process for us. But what has been the most impressive part of the experience has been the customer service. A huge shoutout to Asima, who has been absolutely amazing. She has helped me through every single step of the way.

★★★★★

Easy to use app orders sync quickly shipping and tracking work smoothly good option for shopify sellers in india

★★★★★

empty

★★★★★

My experience with Shiprocket has been extremely disappointing. Despite making countless calls and sending multiple emails, I have received virtually no resolution to my issues. Pickup requests are rarely completed on time, making it impossible to maintain reliable service for my customers. The customer support team appears to have little understanding of the problems and is unable to provide eff...

★★★★★

The customer support is a lie - there is a "button" that says "Call us" and it's not a button it's a span!!!! Liars, liars, liars. Second, the delivery was supposed to pick up our goods at 4PM. Never showed up. Client upset. Shiprocket doesn't care. Also, read all the 5 star reviews... they're all FAKE. PS: It's been 10 days. The delivery has not yet reached the location, and shiprocket doesn't...

★★★★★

Shiprocket's shipping rates are too high. Surface shipping options are not available. The ticket was closed without a resolution.

★★★★★

empty

★★★★★

my shiprocket account is desable , kindly help me to make it live againe

★★★★★

Worst app, turned my business into nightmare. They have assigned 200-300 accounts to a single person who hardly takes call or do meetings. Despite reaching good number of orders the attitude is still "chalta hai" and very casual. If you're a new business, never ever trust this app. Rather go for any smaller aggregator or shipway, atleast they will guide you with business problems. with shiprocke...

★★★★★

1 Star I have been using Shiprocket for the last 5 years as a D2C seller, but the service quality in the last one month has become extremely disappointing. Multiple times, delivery courier staff opened our parcels and items were stolen during transit. We provided complete proof including packing videos from our side and theft proof videos from customers, but there has been absolutely no proper r...

★★★★★

You will keep loosing your money and you would not even know and at the end your business will be in huge losses. 1. You create a shipment and put the exact dimenion and weight of your package BUT when the package dimension is scanned in their warehouse there would always be a difference of 1-3 mm because our manual dimension check will always be different from their machine scanned dimensions....