ShipTection

Shipping Protection Platform

by RevUp Technology · Launched: February 2021 · Free plan available.

4.8 (39) on Shopify Used by 312 Shopify stores

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Increase revenue and protect your shipments with ShipTection. Reduce lost package claims, and improve customer trust with shipping insurance.

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About ShipTection

ShipTection charges customers a small percentage to purchase shipping insurance. Customers purchasing ShipTection have peace of mind that they're covered if an item is lost, damaged, or stolen. As a merchant, you'll generate additional revenue and reduce your shipping liability.

Last verified: September 6, 2026 · Fresh

App details

Developer: RevUp Technology
Category: Orders & shipping
Pricing: Free plan available
Launched: February 2021
Rating: 4.8 (39) on Shopify

Key features

Increase revenue and protect your shipments with ShipTection
Reduce lost package claims, and improve customer trust with shipping insurance

Integrations with:

Checkout

1 plan · starts free · 7-day free trial

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 43 Shopify App Store reviews

Use the arrows to read individual reviews

System works well with the Shopify integration. We have not needed to file a claim yet (thankfully), but I'm sure that will go smoothly as well. Thanks, guys.

— The Tuner Store

We've been using ShipTection shipping insurance for our small business, and we couldn't be happier with the service. The claims process has been straightforward, customer support has been responsive, and it provides both us and our customers with peace of mind when packages are lost, stolen, or damaged in transit. Having ShipTection available at checkout has been a great addition to our business,...

— Kaotic Kreations

I first want to address the negative review I see right below mine-, and it's talking about the 98 cent orders. I had that exact same thing happen months ago, before even hearing about ShipTection, much less having it installed. That has nothing to do with ShipTection, although it is a major, super annoying problem. We ended up having our CC processing shut down for three days, had to switch merch...

— All Purpose Creams

Full Disclosure: We migrated from Route to ShipTection and quickly discovered the Route rev share math wasn't "mathing" in our favor at all, but more importantly, NOT IN THE CUSTOMERS FAVOR. We ran A/B cost analysis and Route was charging our client's 2x what Shiptection would be. I (boss) made a decision to changeover just for our customers benefit but there were several other small issues we ha...

— FI Performance

Very easy to work with, great product and great team. Highly recommended.

— Ozlighting

Shiptection is filling in all the gaps that our previous order insurance app had. Flexible aesthetics and function, responsive customer service and tech support and a clear and fair income split. We have not had to deal with any claims yet, so I can't speak to that portion of their services yet.

— Osei – Duro

We've had a seamless experience with ShipTection from day one. The integration was smooth, and we’ve had zero issues since implementing it. Their customer service team has been consistently responsive, helpful, and genuinely invested in our success. It's reassuring to know our customers have added protection, and the added revenue share is a nice bonus. Highly recommend ShipTection to any merchant...

— JaxKelly

Very cost-effective, shares sales, and has excellent customer service for our buyers and excellent support for our team. Very happy we made the switch from Route!

— Misty Mountain Gaming

I have been using ShipTection for a couple of months without any issues. They have a good revenue share and we do have some people add it to their purchase, so it is a add value to those customers. I looked at a couple of their competitors, but they wanted a much higher portion of the sale. We have never had a claim on a delivery. It is a win/win for a bit more revenue.

— Heavyglare Eyewear

We have been very pleased with ShipTection. We love the ease of use both for us as a merchant and for our valued customers. Will and Isaac are very responsive, knowledgeable and are very open to continue to add more benefits and features to ShipTection. We are delighted to have ShipTection as our Shipping Insurance Partner. Highly Recommended. Sam @ Fun Foods Canada https://funfoods.ca

— Fun Foods Canada

After working with other shipping insurance providers we are happy to be working with ShipTection. They have some of the best customer service we have found in our 15 years of e-commerce. Will went above and beyond to ensure the app is integrated with our sites and performing optimally. We highly recommend ShipTection.

— Serious Steel Fitness

ShipTection is awesome! This is a great option for customers. The customers file claims with ShipTection which gives us more time for other day to day matters. Integration and customer service are great. I highly recommend anyone looking to offer shipping protection to use them!

— RV6 Performance

We get way too many fraudulent orders with this app, even after uninstalling it! orders come in for $.98 with ONLY shiptection on it (no product)- this app is a target for fraud as people are checking to verify if stolen cards work by only buying the shiptection. We get several bogus orders a day when before it was probably 1 every couple months - there is nothing in the app that stops people from...

— MAVEN PERFORMANCE PRODUCTS

Sadly have come back to change my review to 1 star. Shiptection put on a very false front making you think they actually offer what they are advertising but after using them for a prolonged period we have found they are just another typical insurer who only has their interest at heart, not the customers. We have had constant glitches with the app when it was turned on to automatic, which heavily i...

— Willow and Beech

didn't find this app working at all

— Musician's Tees

What a pleasure to deal with! The process has been seamless since we began and the customer service is incredible! We'v tried 3 insurance companies in 3 years and this is by far the best. Don't hesitate!

— Trust Fund Beauty

Great experience! Love the team behind ShipTection!! It has helped our customers and business a lot in the first few months of using ShipTection!

— Willow Boutique

This app is the absolute BEST. Payment for claims are ultra fast ( a couple days) and painless. This beats filing a claim with the shipping carriers whom you never hear back from. Highly recommend for any online business!

— GARÇON