ShopGenie: AI Search & Support

AI chat for product search, order tracking & instant answers.

by Shop Genie · Launched: March 2026 · Free plan available.

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AI search & chat that helps shoppers find products, track orders & get instant answers 24/7.

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About ShopGenie: AI Search & Support

ShopGenie adds an AI chat assistant that helps shoppers find products in natural language — no exact keywords needed. They pick in-stock variants and quantity and add to cart without leaving the chat. They can also track orders and get answers on shipping, returns, and store policies on their own. A merchant dashboard surfaces top searches, success rate, and products shoppers looked for but couldn't find, with suggestions to make them findable. Plug-and-play setup, catalog auto-syncs, no code. Match shopper questions to the right products in natural conversation. Let shoppers pick in-stock variants & add to cart — right in the chat. Answer shipping, returns & store policy questions in chat, 24/7. Let shoppers track orders instantly through natural conversation. See top searches, success rate & products shoppers couldn't find. Show more Show less

Last verified: July 21, 2026 · Fresh