Shoply AI Search & AI Chatbot

Product Expert & Customer Support powered by ChatGPT + Search

by Shoply AI · Launched: September 2024 · Free plan available.

4.9 (21) on Shopify Used by 29 Shopify stores Built for Shopify

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

The Product Expert for Your Store: Boost sales with highly relevant product search & recommendations

Get it on Shopify →

About Shoply AI Search & AI Chatbot

Shoply is your store’s product expert and customer support powered by AI. It learns autonomously from your catalog, pages, and blogs to deliver highly relevant, accurate shopping advice. From helping customers choose their first pair of skis to finding the perfect dress for a date, Shoply provides recommendations they’ll love. It also handles service inquiries like promotions, sizing, orders, and returns - and seamlessly escalates to live chat with human agents for more complex needs. Product Expert: Boosts sales with highly relevant search and recommendations. Fully Customizable: Teach AI with your expertise and tailor its personality. Self Starter: Zero setup, Shoply learns your website and products on its own. Multilingual: Engages with customers in their own native languages. Scalable: Designed for large catalogs (1M+ products and beyond) Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Shoply AI
Category: Store design
Pricing: Free plan available
Launched: September 2024
Rating: 4.9 (21) on Shopify

Key features

50 chats or 150 searches per month
Supports up to 50 products
Replies in customer’s language
Self serve service
500 chats or 1500 searches per month

Integrations with:

Checkout, Judge.me, Shopify Admin, Smile, WhatsApp

4 plans · starts free · 7-day free trial

Forever Free

Free

Smart Start

$49.99/month

Pro Perform

$149.99/month

Elite Engage

$449.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 13 Shopify App Store reviews

Use the arrows to read individual reviews

GREAT PRODUCT, BUT NOT ENOUGH MEMORY TO TRAIN THE AI, ONLY LIMITED TO 2000 WORDS...ITS SHOUL EXPAND....BUT GOOD WORK...

— SkyTree Phones

It’s simply spectacular. Shoply, the Shopify AI agent, works like magic. It quickly learned our language, brand voice, and company culture. In fact, we have even encouraged our in-store sales team to learn from the way Shoply recommends products, suggests complementary items, and shares helpful ideas with customers. It is incredibly intuitive, practical, and easy to use. Choosing Shoply has been...

— Chelsea Loft

We are so beyond pleased and the above and beyond is when Rui made many of our text links clickable, this made all the difference in the world. The customer service and response is the best and we are so glad to have this functionality in our shop!

— Wicked Fabulous LLC

Very helpful app. It has made a real difference in improving our store’s conversion rate and creating a smoother shopping experience for customers. The app is easy to use, works well, and helps make customer service much easier and more efficient than before. The support team is also excellent. They are helpful, responsive, and always willing to assist whenever we have questions or need support....

— FreshDrinkUS - Natural and Premium Herbal Tea

I switch from another AI app and this is much better! The team design many applications. And the support is the best i have ever seen. They listen and try to help all the time, even you need some tailor-made!

— Beautitu.com

This is the best AI chat/search app available. It looks like real support people are answering the questions from customers. The answers provided are 100% correct as they are combining website content with AI data. The developers are very open for feedback and suggestions. Till now we are very satisfied.

— IPcam-shop

I think it is the best AI app I ever used. I tried many big brand but this is the best!

— Veeralia

I am impressed by the answers given by the chatbot to clients' questions: our staff couldn't have answered better! Most people think that they were chatting with a human. Installation and configuration of the app is very easy and support is fantastic: I received immediate and detailed answers to all my doubts. Reccomended 100%

— Puffo Sport

We were extremely skeptical of AI chat solutions in general - we'd tried a few and been burned hard on the immense training needed. Not so with Shoply AI - this app is set up to read our Shopify data seamlessly, and is incredibly easy to update and maintain. We're super pleased with the results so far, and are excited to see how else we can leverage this brilliantly-designed tool!

— Sports Basement

Best AI bot and search app ever! I was starting los lose home when I got hands on this AI bot. It worths every cent, both for its features and results but also for the outstanding support. we get from the developers.

— InterCyprus

This AI bot is truly impressive and works even better than I expected. What really stands out is the developer’s dedication — always quick to respond, very supportive, and open to feedback. Even small bugs or improvement suggestions get handled right away, which makes the whole experience feel professional and trustworthy. Highly recommended for anyone looking for a reliable AI tool!

— Sekelskifte

Great app great support!

— Hey Honey Beauty

I have loved seeing this AI help our customers find products, understand more about a product and it helps us gather more info from a customer to allow us to quote them more easily for a custom item. Adding info to the knowledge base is great - I have told our AI to always ask a clients name and email - before providing an answer - This way we can always follow up with a client if we need to prov...

— Hyper Creative

Overview 1 / 13