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Simple Chat: Automated Support
Metafield driven AI support embedded in your admin
by SA Inc. · Launched: December 2025 · Free plan available.
Used by 1 Shopify stores
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About Simple Chat: Automated Support
Simple Chat is an AI-powered customer support app that automatically follows up on & resolves tickets. Configure your AI assistant by text - no coding required. It handles order tracking, cancellations, address changes, and back-in-stock notifications seamlessly. Our unified inbox manages both live chat and email in one place. Plus, it integrates directly with ShipHero for fulfillment data and Slack for team escalations. Deliver exceptional support 24/7 while reducing your team's workload. AI Support Agent: Answers using custom data, products, orders, and FAQs. Order Self-Service: AI looks up orders, updates addresses, and cancels orders. Automated Follow-Ups: AI re-checks orders and updates customers without staff. Back-in-Stock Alerts: Capture emails and notify shoppers when products restock. Unified Inbox: Manage chat and email conversations in one admin-embedded view. Show more Show less
Last verified: July 15, 2026 · Fresh
App details
- Developer
- SA Inc.
- Category
- Marketing & conversion
- Pricing
- Free plan available
- Launched
- December 2025
- Rating
- 0.0 (1) on Shopify
Key features
- AI Support: Answers shoppers 24/7
- Embedded App: Lives in your admin
- Order Tools: Track, edit, cancel
- Auto Follow-Ups: Recheck open issues
- Back-in-Stock: Restock alerts by email
Checkout, Email, ShipHero, Shopify Admin, Slack
1 plan · starts free
Standard
Free
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1
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