Snoopie: Price Tracking

Out-of-stock detection for competitor products was the feature I didn't know I needed. Support enabled inventory status monitoring — I get alerted when a competitor's popular product goes out of stock. We've started running ads on our equivalent product within hours of their stockout. Competitive advantage from supply intelligence.

Needed competitor pricing data in Excel for our merchandising team. Support showed me the CSV export feature that includes product name, price history, change dates, and percentage changes. The merchandising team now runs their own analysis without needing my help. Empowered the right people with the right data format.

Deleted a competitor accidentally and lost six months of data. Support restored the monitoring profile and all historical data from backup. They also added a deletion confirmation step to my account. Relieved doesn't cover it — that historical data was part of our competitive analysis presentation.

Dashboard was cluttered with 20 competitors. Support helped me create monitoring groups — 'Direct Competitors', 'adjacent market', and 'emerging threats'. Each group has its own alert settings and dashboard view. Organized chaos into a structured competitive Landscape.

Price drop alerts didn't include the old price, so I couldn't judge the impact. Support enabled the full change context — each alert now shows previous price, new price, percentage change, and historical range. The context transforms a data point into actionable intelligence.

Real-time alerts were overwhelming and I wanted a weekly digest instead. Support configured a weekly summary email that consolidates all changes into one report — price drops, new products, removed products, and inventory changes. I review it Monday mornings with my team. Much more manageable cadence for strategic decisions.

Had a competitor with 3,000+ products and only a fraction were being tracked. Support explained the default crawl depth setting and increased it for my account. Full catalog sync took about 12 hours but now every product is monitored. They followed up the next day to confirm everything came through, which I didn't expect but appreciated.

Push notifications on mobile were essential since I don't check email constantly. Support enabled the push notification channel alongside email. Major price drops now ping my phone immediately. Caught a competitor's aggressive price cut during a meeting and we responded the same afternoon.

The collection-level monitoring is a useful feature for keeping an eye on how competitors organize and update their products and promotions.

A competitor we monitor password-protects their store during restocks. Support explained monitoring pauses during lockouts but resumes automatically when the store reopens. They also set up a notification for when monitoring resumes so I know the data is flowing again. Handles the edge case gracefully.

Dashboard was cluttered with 20 competitors. Support helped me create monitoring groups — 'direct competitors', 'adjacent market', and 'emerging threats'. Each group has its own alert settings and dashboard view. Organized chaos into a structured competitive landscape.

Asked about webhook triggers for automated repricing. Support provided the webhook endpoint and payload format. Our developer connected it to our pricing engine — when a competitor drops below our price, the system suggests a new price for our approval. Semi-automated competitive pricing is exactly where we want to be.

Two main competitors use WooCommerce, not Shopify. Support was upfront that Snoopie is Shopify-focused but helped me set up their generic URL monitoring for WooCommerce product pages. It's not as feature-rich as Shopify monitoring but captures price changes and new products. Honest about limitations while still providing a solution.

Asked about monitoring Amazon listings alongside Shopify. Support explained Snoopie focuses on Shopify stores specifically but helped me set up a separate monitoring approach for Amazon using their webhook integration. Not a native feature but they provided a path forward instead of just saying no. Highly Recommended

Great app for keeping an eye on competitors. The alert helps me quickly notice price and product changes

Different alert thresholds for Different competitors. Support configured tiered monitoring — our main rival triggers alerts at 3% price changes while smaller players need a 10% change to alert. Ensures I pay attention to the threats that matter most without noise from less relevant competitors.

I needed to know when competitors launch sales, not just individual price drops. Support showed me the collection monitoring feature that detects when a new 'Sale' or 'Clearance' collection appears. First week after enabling it, I caught a competitor's summer sale twelve hours after they launched it. We adjusted our own pricing the same morning.

Our electronics compete with a store that also sells clothing. I was getting irrelevant alerts about clothing price changes. Support set up category filtering so I only monitor their electronics collection. Alert volume dropped by about 70% and every remaining alert is actually relevant to my business.

Asked about monitoring Amazon listings alongside Shopify. Support explained Snoopie focuses on Shopify stores specifically but helped me set up a separate monitoring approach for Amazon using their webhook integration. Not a native feature but they provided a path forward instead of just saying no.

Alert emails were text-only and I couldn't tell which product changed without clicking through. Support configured the rich alert format that includes product thumbnails alongside price changes. I can now scan the alert in seconds and prioritize which changes need a response. Visual context makes a real difference in response time.