Status Sherpa

Drop-in a quick, easy order status lookup form

by sineLABS · Launched: April 2011

0.0 (3) on Shopify Used by 83 Shopify stores Built for Shopify

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Create a simple, fast order lookup form for your customers. Reduce routine order inquiries.

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About Status Sherpa

Skip routine customer inquiries from shop customers returning to your storefront looking for their latest order status.Customers will always have questions, but they much prefer getting answers on their own, quickly and easily. Install the Status Sherpa app to add a super-easy lookup form on your storefront site. In only seconds, the app is up and running. Speed up customer service. Spend less time answering the routine inquiries. Matches your shop's theme automatically. Customize even further with settings. Display in any language - 7 ready-made translations or customize your own.

Last verified: July 15, 2026 · Fresh

App details

Developer: sineLABS
Category: Marketing & conversion
Pricing: Paid
Launched: April 2011
Rating: 0.0 (3) on Shopify

Key features

Unlimited customer lookups
30-day activity dashboard
Translate into any language
Fully customizable

Integrations with:

Shopify Admin

1 plan · 7-day free trial

Unlimited

$2/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 10 Shopify App Store reviews

Use the arrows to read individual reviews

F-ing AWSOME. The app is FULL of options, to let me export data exactly how I need it. I can, and have, even set up automatic exports to google drives to provide specially formatted data to Zapier for automation tasks! Best of all, on multiple occasions I have reached out to support, and gotten better service than from any other technological vendor I employ, many of whom charge hundred of time...

— Sleep8

I intend to use this app to provide a higher level of customer service. I set-up the app and let's just say I did something to it and it longer showed the box to input the customer order number and email. Needless to say, I was extremely frustrated, and it was on a Sunday. So, I sent an email expecting to get an answer on Monday, Well, these guys wrote back to me the same day, and by Monday morni...

— topic starter tees

A great way to give customers some self-service capability and taking away some stress from the support crew.

— Ilovegrowingmarijuana

This is a nice, lean little app. The support is very quick and thorough. So far, so good.

— Cysterwigs

I'm very happy with my experience with Simple Order Status. The app was really easy to install/use and when I reached out to customer support I received a response immediately. I wanted change the CSS styling to better match our store but my designer was unavailable. I was hoping they could tell me how to change the button color instead Joe offered to change the coding for me for free! Thanks so...

— Highcomonline

Works great as promised. Definitely a must-have app for all shopify merchants.

— Myphonecase Com

Super Simple! Have a link on your site so customers can look up their orders themselves. Cuts down on Customer Service and has been saving me lots of time. Perfect.

— Shirt Loft

Great App! Disabled customer accounts on my shopify store for a quicker checkout. This app helps increase customer confidence without the need for accounts.

— District Grain

Tried to installed, once asked to APPROVE CHARGES FOR STORE, click to approve then it take me to login page but its not my store login ! it was some kind of Pishing thing , THX GOD I DID NOT ADD MY USERNAME & PASSWORD, kinda scammy ! report this !

— St Dwellers