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StatusNotes

Add messages to order status pages per order or store...

by Lincado Ltd · Launched: October 2025

5.0 (1) on Shopify Built for Shopify
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Add custom messages to order status pages that reduce customer enquiries and answer questions.

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About StatusNotes

StatusNotes adds custom messages to order status pages that customers see when tracking their orders. Create order-specific notes for delivery delays, product substitutions, or special handling instructions. Set up store-wide messages with return policies, contact information, and shipping updates that appear on every order page. This reduces support tickets by answering questions before customers ask them. Includes automatic backup protection that restores everything if accidentally removed. Add personalised messages to individual orders for delivery updates and changes. Display the same message on every order page with policies or contact details. One-click restore recovers all notes if accidentally deleted or app uninstalled. Download complete note records as CSV or JSON files for your record keeping. Works with any Shopify theme without requiring code changes or manual setup. Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer
Lincado Ltd
Category
Marketing & conversion
Pricing
Paid
Launched
October 2025
Rating
5.0 (1) on Shopify

Key features

  • Upto 500 Orders per month
  • Create 1 Custom Note per order
  • Create 1 Store-wide messages
  • 30-day history
  • Export Notes backup as CSV
Integrations with:

Customer accounts

4 plans · 10-day free trial

Starter

$4.99/month

Growth

$8.99/month

Pro

$12.99/month

Business

$14.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

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Works exactly as intended and was easy to set up. We are using it to add notes when customers contact customer service and make an order change (preferred delivery date in our case). Previously, we didn't have a way for customers to see that the change had been made since the items on the order remained the same. This would be very helpful for anyone doing custom orders.
— My Pet Chicken

Overview 1 / 1

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