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StatusPro ‑ Order Status

Simplify order management with your own custom order statuses

by Indie SaaS · Launched: July 2022

5.0 (80) on Shopify Built for Shopify
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Apply custom statuses to your orders and keep customers updated on order progress!

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About StatusPro ‑ Order Status

Reduce support tickets and improve customer satisfaction by keeping customers informed on order status, with custom statuses that apply to your business.Each custom status can be associated with it's own email template, which are quick and easy to create. A convenient order lookup page further helps to minimize customer inquiries by allowing customers to track order progress. Send auto emails to customers (or third parties) when order status changes Order status page integration - show your own custom order progress timeline Order lookup page allows customers to easily check order progress anytime Set order due dates to help manage your orders and set customer expectations Update order status via QR code scan on your smartphone (with photo upload) Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer
Indie SaaS
Pricing
Paid
Launched
July 2022
Rating
5.0 (80) on Shopify

Key features

  • 200 orders / month
  • Unlimited statuses
  • Email notifications
  • Order lookup page
  • Status page integration
Integrations with:

API, Customer accounts, Shopify Admin, Shopify Flow, Shopify POS, Webhooks

4 plans · 14-day free trial

Simple Plan

$9/month

Essential Plan

$19/month

Pro Plan

$29/month

Enterprise

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 22 Shopify App Store reviews

Use the arrows to read individual reviews

Great app we use for our shipping, LTL Freight, and Out of stock notifications for customers
— slatsolution.com
Such a helpful app! This has made our process more communicative with our customers, without having to call or email them updates manually. IT also has streamlined our process making it more efficient. It also cuts down on incoming calls inquiring on their shipments. I love this app and its capabilities!
— Duct2Go
This app is wonderful! Makes it super easy to keep our customers up to date on the status of their orders. And when changes were made and I needed assistance, not only did they respond super quickly, but they reached back out to let us know when it was updated. Superb service!
— Lavender Creek Gems
Highly Recommend! This app is fantastic for building trust with customers and keeping them updated on their orders. It works smoothly and adds real value to our store. We had a small issue with our Order Status page, and the owner of the app resolved it swiftly and professionally. Excellent support and a great overall experience.
— Watches.Qc
Impressive App, easy to use and intuitive design. Best of all, we can access the app from Shopify admin without opening the app. I personally think that all apps integrated with Shopify should work like that. Otherwise, it is just too much Apps to handle for merchants. Highly recommend this App!
— Lireille
I've been using this for nearly 3 years now and it's been great. The developers have even helped me do a custom delay for a specific use case I had. Will definitely keep using it!
— Hyperco Sports
The most useful app I have! My customers love custom order status updates. Great customer service as well. Happy I found you guys :)
— ICY Couture
Amazing app and a very responsive support team. The functionality works exactly as expected, integration was smooth, and the support replies are fast and genuinely helpful. Thank you so much :)
— GERMAN KABIRSKI
Great app that does exactly what it’s designed to do. I’ve been using it for years and have no reason to switch. Highly recommended for anyone looking to manage their own status email system. Really great support team as well!
— National Insulation Supplies
I’ve been using Status Pro alongside ScanFlow, and the synergy between the two has completely transformed our operations. The integration with Shopify Flow is seamless, allowing us to automate complex workflows that used to take hours of manual work. What really sets this app apart, though, is the developer, Darly. His communication is fast, and he doesn’t just fix bugs. He actually takes the tim...
— Clay Imports
Vraiment génial!!!
— Impression M
Outstanding App & Exceptional Support StatusPro has been an absolutely fantastic addition to our Shopify store. The app itself is incredibly well built, powerful, and flexible, it does exactly what it promises and then some. The capabilities are brilliant and it integrates seamlessly into our workflow and other systems via it's smart tools like dynamic data variables available in templates or flo...
— Dugz Cards
Wer nicht lange Zeit einplanen will sollte einen anderen Anbieter wählen. Kurz nach Installation und ausführen der Abo Gebühr wird man eingeschränkt und man muss erst eine Mail mit seinem Buissnesplan schicken. Sehr unprofessionell
— Appcore
App AND the Support Team have been excellent. I've finally headed off of all of the "Where's my Order" questions from customers.
— Cabinetmaker Warehouse
Great app! Quick support
— Simple Bike Store
I’m really happy I found this app! It does exactly what I needed for my website. Being able to update and email customers based on their order type is a game changer. The app was easy to set up and support answered my question quickly. Since adding it to my store, I’ve received many compliments from customers. Highly recommend!
— MUSIKPOP
Does what it says on the tin! This has been a great app for me, which I use for a tracking service from start to finish and really does help keep the customers informed which has reduced my admin/ customer service time. I have been able to get time back to work on the business and not just emailing with updates. Takes a bit of setting up, but it's worth it in the long run. Also Daryl is just as re...
— Platform Collectables
Been using for more than a year. Because of my business' specific, this app is my must have to keep my customers posted. The support is outstanding, albeit you can manage everything by yourself.
— Smile Boutique NY
Exactly what I needed
— Dillon Skye & Co.
This app has great features- custom statuses, ability to automate, internal-only statuses, option to notify the customer or not, etc. We are very much enjoying the app! It runs smoothly, and the support team is wonderful and responsive.
— Floor-Craft COS

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