StoreFAQ: Product FAQ Chatbot

AI FAQ Builder with Schema, Product FAQs, Live Chat &...

by Storeware · Launched: January 2024 · Free plan available.

4.9 (144) on Shopify Used by 6 Shopify stores Built for Shopify

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About StoreFAQ: Product FAQ Chatbot

StoreFAQ helps merchants build SEO-friendly FAQ pages, product FAQs, FAQ accordions, and an AI Chatbot for instant customer support. Create answers faster with AI, organize FAQs with a drag-and-drop builder, and display them anywhere: FAQ page, product page, collection page, or custom page. Add FAQ schema/JSON-LD to improve search visibility, use the AI Chatbot, Instant Answer, and Live Chat to answer shoppers in real time, and reduce repetitive support tickets without a heavy helpdesk setup. Reduce support tickets with AI-generated FAQs and instant answers Add FAQ schema / JSON-LD for SEO with product FAQ content and structured answers Answer product queries in real time with AI Chatbot and Live Chat Export or Import FAQs easily & build your customer help center instantly Write answers instantly for Frequently Asked Questions with the help of AI Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Storeware
Category: Store management
Pricing: Free plan available
Launched: January 2024
Rating: 4.9 (144) on Shopify

Key features

Up to 100 FAQ Page Views
Unlimited FAQs & FAQ Groups
AI Chatbot & Write FAQs with AI
AI Conversations 25 (Lifetime)
Train on AI Products Up to 50

Integrations with:

AI Chatbot, ChatGPT, OpenAI, PageFly, Shopify Admin, Weglot

4 plans · starts free

Free

Professional

$7.99/month

Growth

$14.99/month

Enterprise

$49.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 91 Shopify App Store reviews

Use the arrows to read individual reviews

I honestly can't imagine running my small business without StoreFAQ anymore. It helps me every single day by answering repetitive customer questions, saving me hours of work and allowing me to focus on growing my brand. It's one of those tools that quietly becomes essential.

— Poodle Supply

Good support from Florence

— Little Keepsake

empty

— Mega Diamonds LLC (Utah registered entity #14588362-0160)

I have been a customer of this app for over the last year now - they have got better and better with the product offered. Customer support is excellent and personable. Great APP & Company.

— Cater-ConnectUK Ltd

Michelle was incredibly responsive and helpful in getting my FAQ up on my site. I'm so happy with this product. Thank you!

— Mixerfriendly

After trying a lot of apps, only this one met our expectations. The FAQ page looks very well: clean and modern view. It is very easy to manage. Also the staff is very responsive. I recommentd this app.

— Fibrata

Instalé StoreFAQ para agregar preguntas frecuentes en las páginas de producto de mi tienda y la experiencia ha sido muy positiva. La app es fácil de configurar y el widget de Instant Answers le da a los clientes una forma rápida de resolver sus dudas. Tuve algunos inconvenientes técnicos al inicio, pero el equipo de soporte — especialmente Nicole — fue muy atenta, paciente y resolvió todos los pr...

— ecobox.do

Great help and support thanks to Invinzor.

— Barth Lane Coffee Roasters

Really helpful support. There is a limitation to the tool currently but we have sent a feature request for more control. We have a work around in place now for the moment. Many thanks.

— Honda of Bournemouth Training

We’ve been really impressed with StoreFAQ, it’s made managing our FAQs so much easier and far more organised. The app is simple to use, integrates seamlessly with our store, and allows us to present information clearly to customers, which has definitely reduced repetitive enquiries. The flexibility to customise and update content quickly is a big plus, and everything looks clean and professional...

— Valentine Wigs

Exceptional service always ready to answer and support the issues i face with the app and the setup for the FAQ was easy for any website admin to navigate.

— Generations Meal Prep

We installed this app because it was advertised as completely free. However, after installation, they changed their policy and introduced paid plans. Now, the free version is limited to only 100 views, which is unacceptable for our store. We are forced to look for another solution. This is extremely unethical, and we feel deceived and cheated by these practices. Avoid this app!

— LAIF

Rug pull. The app was listed as free, and once everything is set up, they limit the usage on the free plan to 100 views/month. Will have to transfer everything to a different solution.

— Comfort Pure

Hard to setup, didn't work for me.

— Zënch

Easy-to-use app. Great customer support!

— Clever Gear

This is a really nice app that does everything that I need it to. My support question about a small feature tweak was solved the same day. It was already there and they guided me right to it. After trying quite a few FAQs, this one rose above them all.

— The Aquabag