Substitutions
Recover stockout sales by shipping your backup at fulfillment.
by automate this · Launched: November 2024 · Free plan available.
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About Substitutions
When a variant goes out of stock, Shopify blocks the purchase — you lose the sale and never see it. With Substitutions, you pre-approve a backup per product. The app keeps the original sellable, then swaps in your backup at fulfillment. Customers pay their original cart price. When backups run out, the variant returns to out-of-stock and stops accepting orders. Built for CPG, subscription boxes, and B2B brands with substitute SKU agreements. Smart Recommendations: variants worth covering, with backups pre-matched Keeps out-of-stock variants sellable, swaps in your backup at fulfillment Quantity substitutions: ship two 6-packs when the 12-pack runs out Bundle substitutions: swap one item in a gift set, the rest ships intact When backups run out, the variant goes back to out-of-stock — you never oversell Show more Show less
Last verified: July 18, 2026 · Fresh
App details
- Developer
- automate this
- Category
- Orders & shipping
- Pricing
- Free plan available
- Launched
- November 2024
- Rating
- 5.0 (1) on Shopify
Key features
- 2 substitution rules
- 75 substituted orders
- 3 variants per substitution rule
- 30-day history
- 48-hr email support
Shopify Admin
4 plans · starts free · 30-day free trial
Free
$14.99/month
$49.99/month
$249.99/month
Plans and prices as listed on the Shopify App Store.
Ratings & reviews
Overview 1 / 1