SureBright Product Protection

Earn profits with a complete warranty and shipping solution

by Surebright · Launched: April 2022 · Free plan available.

4.7 (48) on Shopify Used by 151 Shopify stores Built for Shopify

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Protect customers’ purchases in transit and use, earn their loyalty, & profit through revenue share!

Get it on Shopify →

About SureBright Product Protection

We empower merchants like you to offer extended warranty and shipping insurance right in the consumer purchase journey. You get a revenue share on every plan sold and an elevated consumer trust in your brand. We take care of financial risk, customers, claims, and everything related. All with just a few clicks!Use our exhaustive product protection plans covering accidental damage like product drops and liquid spills and turn product mishaps into delightful customer experiences! Instantly boost profits with extended warranty and shipping insurance upsells Exhaustive and customizable coverage on 50+ product categories Customize every detail to match your brand's look and feel Easy setup, no time commitment, real-time and transparent revenue tracking 24x7 support and online claim filing in under 5-minutes Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Surebright
Category: Orders & shipping
Pricing: Free plan available
Launched: April 2022
Rating: 4.7 (48) on Shopify

Key features

Protect customers’ purchases in transit and use, earn their loyalty, & profit through revenue share!

Integrations with:

APIs, Brick and Mortar Tools, Checkout, Draft Orders, Email Tools, Marketplaces, Product Registration, Shopify POS

1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 52 Shopify App Store reviews

Use the arrows to read individual reviews

When we started evaluating extended warranty partners, we didn't just want a vendor, we wanted a partner that would help us grow. SureBright has been exactly that. Our RFP process was thorough, and they met it every step of the way, providing detailed documentation and working with us as a true partner rather than just a vendor. Before we went live, their team met individually with the right peop...

— Lift Foils

We cannot speak highly enough about the SureBright team! We installed the app on our store on a Thursday, reached out to the team with the necessary collab code information and we were up and running (with Klaviyo flow!) in under a week. In addition to being efficient in the onboarding process, the team at SureBright are genuinely good people. We love the partnership with them and are quite thril...

— The Audio Factory - USA

Great app and product. Rick and his team gets everything set up for you quite quickly and offering the product to your customers is so simple.

— Deck and Den

What stood out most about working with SureBright was the flexibility and support from their team. They were very collaborative throughout the implementation process and helped tailor the experience to fit our storefront and customer journey. The UI looks clean, integrates naturally into Shopify, and the onboarding process was much smoother than expected. The team was responsive, proactive, and ea...

— PSB Speakers

We wanted an extended warranty program that felt seamless for our customers, offering peace of mind at a reasonable cost while also supporting stronger conversion rates. Surebright has delivered on both fronts. Their team has been an excellent partner, providing responsive support and working closely with our product page design and more complex bundling configurations to create a smooth customer...

— Victrola

empty

— PetSnowy

We’ve been using SureBright for more than a year and have had a great experience so far. Their customer service is excellent . the team is quick to respond, helpful, and made the setup process very smooth. Everything was activated quickly and the whole experience has been easy and stress-free. Highly recommended!

— ProMechBC

We’ve been using SureBright for a couple of weeks and are really glad we started this partnership. We didn't quite realize the demand for extended warranties in our market, but it is there in a big way. I'm genuinely surprised at how many new customers have added the option of multi-year extended warranties. The staff has been very easy to work with, as well. We ran into only one technical hiccup...

— Pottery Pulse

We have been working with SureBright for almost a year now, and can not speak higher of Rick, Keith and the whole SureBright team. Setup/onboarding with them is super easy, quick and straightforward. Not to mention, once you're onboarded with them - they're always a quick call or email away. On Tivoli Canada, we are seeing a near 20% attachment rate which shows how much extra piece of mind SureB...

— Tivoli Audio Canada

Great app and product. Happy with the customer service so far.

— Altitude Hobbies

We’ve been using SureBright for a couple of weeks now and absolutely love it. The customer service has been incredible. Every time we’ve reached out, the team has been quick to respond and genuinely happy to help us get everything set up the way we need. They activated everything for us right away and the whole process was smooth and stress free. What surprised us most is how fast the policies st...

— Alpine Outlets

SureBright has been an absolute game-changer for our store. Setup was fast, the interface is intuitive, and the support team went above and beyond to help us get everything live smoothly. Our customers love the added peace of mind product protection offers—and we love the extra revenue it brings in without any extra effort. It’s rare to find an app that delivers both customer satisfaction and mea...

— Ecoute Audio Inc.

Too Many problems with the software, letting customers mistakenly buy the insurance without a product purchase. This led to multiple fraud allegations against our site. Their offshore team kept suggesting that it was spammers (makes no sense when actual customers complained, no solutions or fixes provided, just excuses and trying to blame us (Shopify site). Would not recommend.

— Kelvin Tools

This review has been revised and is provided for reference only: We were initially looking for a plugin that would offer our customers the option to purchase extended warranties. I came across the SureBright app and wanted to try it, but didn't fully realize at the time that the extended warranty service itself would be provided by them. Our standard warranty is one year. We've been using the ap...

— SalusHEAT Saunas Direct

Implementing the SureBright app was straightforward. The platform has proven to be highly reliable and user friendly, giving us an effective way to offer extended warranties. SureBright's support team is great, highly responsive and knowledgeable when we have questions or require some sort of customization.

— Designing Backyards

SureBright has been a great partner to work with! Their product protection plans increased our conversions and sales. Excellent support from their team as well.

— Good AirX

After searching for the right "Extended Warranty" option for my customers and being unhappy with most options for one reason or another, I was very happy to find SureBright. This is the perfect addition to my store and will help my customers feel confident in high ticket furniture purchases where a manufacturer warranty does not cover enough. The set up support from Yu Hei has been fantastic. The...

— Finally Home Furnishings LLC

Very good experience with the team.

— Cavitation Machines

Our guitar and music shop, ECGMusic.com, wanted the ability to offer our customers amazing warranties on products such as musical instruments, live sound, and studio recording gear. After careful research, we determined that Surebright is the best, so we reached out to them. Surebright continues to exceed our expectations. There just isn't a better warranty company than Surebright because th...

— El Cajon Guitars and Music