Swap Global

International duty & tax calculations for cross-border sales

by Swap Commerce (Dev) · Launched: May 2024 · Free plan available.

4.0 (20) on Shopify Used by 3 Shopify stores Built for Shopify

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Calculate and collect duties and taxes at checkout with guaranteed landed cost calculations and tax

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About Swap Global

Swap is your global growth partner, unlocking new markets through DDP shipping, automated tax remittance, and express customs clearance. Calculate and collect duties and taxes automatically at checkout. Ship all packages to any country DDP with a fully guaranteed landed cost. Automate global duty and tax remittance via Swap on your behalf. Remove the need to register for tax filing in local destinations. Get access to discounted carrier rates with our preferred partners.

Last verified: July 15, 2026 · Fresh

App details

Developer: Swap Commerce (Dev)
Category: Orders & shipping
Pricing: Free plan available
Launched: May 2024
Rating: 4.0 (20) on Shopify

Key features

Calculate and collect duties and taxes at checkout with guaranteed landed cost calculations and tax

Integrations with:

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1 plan · starts free

Free

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 23 Shopify App Store reviews

Use the arrows to read individual reviews

swap's solution to cross border shipping solved so many problems that we had selling internationally. The big one is that it seamlessly helped customers clearly see if any duties & taxes were payable & how much they might be, which massively increased our US business. Secondly, swap handle all of the tax side of things, particularly in Europe, which gave us the confidence to market there more with...

— FRAHM Jacket

I'm really happy with the service from Swap Global. Since working with them, I've seen a noticeable increase in international orders, which has been great for growing my business. One thing I really appreciate is having a dedicated account manager, it's made the whole process smoother and more personal. Communication is always clear and responsive, and overall, it's been a great experience.

— A Fine Pair of Shoes

We can't recommend Swap strongly enough. The service works perfectly, the setup was effortless, and the service is outstanding.

— CMC Motorsports®

Moving to Swap Global was a smooth and well-supported process. The team is responsive, knowledgeable, and genuinely helpful whenever we need them. Their platform is clear and easy to navigate, making cross-border e-commerce much more straightforward. Highly recommend working with them!

— Far Afield

Great team, great product. It's the best cross-border solution on the market. Massively recommend!

— Janji UK

Swap are an absolute pleasure to work with and have really simplified cross-border commerce for our brand. We couldn't recommend them highly enough and would encourage anybody looking for an easy way to improve international expansion to choose Swap.

— SistersandSeekers

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— mahabis

Really easy get up and running and brilliant support from the Swap team. Signed up for Swap Global and Swap Returns.

— Avery Row

Swap is the perfect solution for us to start shipping to the US from Europe. Through our 3PL we were unable to offer a great customer experience for the right price. With Swap we are able to fulfil those needs. Next to that, the onboarding was super smooth. The team at Swap did a great job, very clear communication with a quick go live.

— Travelteq

We have been using SWAP global now since the beginning of September 2024 and have been really pleased in the performance of the system. We have an improved customer journey and transparency with costs, better control over pricing and shipping and having the ability to have fixed pricing for independent regions - none of which we had access to before. The onboarding team have been amazing and g...

— Red Equipment USA

SWAP global has been great for our company. All orders are able to be delivered internationally with no unexpected costs which has left our customers very satisfied. The SWAP team is always an email away to answer any questions and they are always very professional and efficient.

— POSTER GIRL

Swap Global has helped us transition from another cross border e-commerce platform. They are supportive and on hand at all times, and can help with anything. Lovely team, very professional and have a very clear, simple dashboard and app service. Thanks so much Swap & Team!

— AYM

I don't think they know about the cross border commerce. We have lost thousands of $ of orders, returned back to shippers, never got delivered. Returns also cost us a lot of customers.

— Lord & Taylor

Their sales people will provide you with false percentages and incorrect pricing to get you to commit to a contract with minimum fees and penalties. Then once everything is signed, a new person will contact you with changed numbers and fees that were neither pitched or written in the contract. If it is to their benefit, they will also add new addendums to increase their charges. An utter waste of...

— Stoneforged Technology

I have to agree with "Camera Butter". The app looks slick, but it's impossible to figure out how to actually set it up. I tried a few things, but it's still not showing up in the checkout. There aren't many options other than to add a 'zone' and have it adjust the pricing for you - no mention of duties being calculated automatically or anything, and it's not showing up in the checkout now that I'v...

— supergood coffee

Received an error response (400 Bad Request) from Shopify: If you report this error, please include this id: 849728d3-f425-4b0e-a8fc-230ee5c4cdf6-1738788997

— Flower Teddy Bear

Update: I spoke with them. They were extremely helpful, and understood my complaint. They explained in detail how everything worked. It sounds like a good system for their target customer (larger stores). I do wish that the app description in the app store was more clear about everything so both I and them didn't have to waste a bunch of time on a holiday figuring everything out. I upped my...

— Camera Butter

Swap has completely transformed our approach to international shipping. Not only have the team been instrumental in helping us identify serious issues in our shipments [leading to many upset customers] but the team have been fantastic in supporting our set up with duties, taxes and markets based segmentation. I cannot stress how important this app is for us growing as a business.

— Fairfax & Favor

This is really very good. For any brand selling cross border, I'd recommend SWAP global/ SWAP returns. Makes a complex process nice and simple and integrates easily across Shopify. SWAP Global enables all of our international sales.

— Esska

The team at swap have been incredible helping us set up and progress internally. Very responsive and attentive- and their cross-border solution has been a game changer for our brand. We've made huge cost savings by using their discounted shipping rates, and with them handling all duties and taxes and compliance, we've been able to really focus on the sales. The platform is easy to use and intuiti...

— JAKI

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