Skip to content
MerchantPick
Swarm ‑ Detect Customer Calls icon

Swarm ‑ Detect Customer Calls

Know which customer is calling you in real time

by Swarm Apps · Launched: April 2024

5.0 (1) on Shopify Built for Shopify
Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Ever wonder which customer is on the line before answering? With Swarm, now you can find out!

Get it on Shopify →

About Swarm ‑ Detect Customer Calls

Detect customer calls in real-time! Gain valuable insight from knowing which customer is calling you. Swarm simply identifies your customers name and order number as they call you. Then automatically renames the call and saves the caller ID directly to your Android phone. You can even see missed calls—now you will know who’s an existing or potential new customer! Swarm currently integrates with Shopify and Android only. Elevate your customer service and drive business success. Know Who’s Calling - Existing or potential new customers! Improved Customer Service - Detect incoming and missed calls Stay Organized - Renames and saves the call with order details Business Growth - Optimize customer service and strengthen relationships World Class Support - Got questions? our team is here to help Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer
Swarm Apps
Category
Store management
Pricing
Paid
Launched
April 2024
Rating
5.0 (1) on Shopify

Key features

  • Detect last 100 Orders
  • Rename all calls
  • Save all calls
  • 7 days free trial
  • Detect last 500 Orders
Integrations with:

Android, Phone

3 plans · 7-day free trial

Startup

$5.99/month

Business

$11.99/month

Enterprise

$25.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 2 Shopify App Store reviews

Use the arrows to read individual reviews

Great app for discovering customers. Knowing exactly who is calling and their order details in real-time has improved our customer service. We went with Business plan. It’s easy to use, integrates seamlessly with our toolset, and has helped us stay organized.
— Heist Consulting
This is a great app. It has allowed us to know exactly which customer is calling and we can even chase up missed calls. The tailored customer service we give,by greeting customers by name goes a long way with them and even speeds up the service by seeing their order details. Highly recommended.
— Modern Metal Detectors

Overview 1 / 2

You might also like

Alternatives to Swarm ‑ Detect Customer Calls →

Are you an app developer?

Get your app in front of the merchants browsing this directory.

Explore the developer pages