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Yotpo: Loyalty Rewards Program

Build customer loyalty with points, rewards & referrals

by Yotpo - L&R · Launched: July 2015 · Free plan available.

4.7 (967) on Shopify Used by 14,091 Shopify stores

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Turn one-time shoppers into lifelong customers with a loyalty and rewards program and referrals. Yotpo Loyalty is built for Shopify.

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About Yotpo: Loyalty Rewards Program

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty.

Last verified: September 21, 2026 · Fresh

App details

Developer
Yotpo - L&R
Category
Marketing & conversion
Pricing
Free plan available
Launched
July 2015
Rating
4.7 (967) on Shopify

Key features

  • Rewards Sticky Bar
  • Earn Points for Purchases
  • Points Exchanged for Discounts
  • Referral Program
  • Reporting and Analytics
Integrations with:

2048 Variants Checkout Customer accounts Gorgias Klaviyo ReCharge Shopify Flow Shopify POS Yotpo

2 plans · starts free

Free

Free

Pro

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 99 Shopify App Store reviews

Use the arrows to read individual reviews

nyle was a great help!
— DrinkWell
Jeff was great and assisted me with everything I needed in a timely manner! John B was also great!!!
— Miraclesuit
Awesome support from Nyle. Efficient and reactive in solving our issue. ALways a pleasure
— inooko
I received great assistance from Rodney D today with updating a customer's account.
— MZ Wallace
Nyle is so good!
— Bauzaar.it
Nyle helped greatly!!! really helpful costumer service.
— Dé Rococo
empty
— Haggar.com
Rodney D. was super helpful in helping me configure and set up the new Yotpo Spotlight feature!
— Skinstation
very helpful
— ModCloth
Great service, thank you Christian C for your precious help.
— Manucurist
Super responsive and polite support. Stephanie resolved my inquiry really fast, literally in a few minutes - 5/5 stars :)
— makesy®
Great service from Christian, thanks!
— Bird & Blend Tea Co.
Based on our experience, we do not recommend Yotpo for businesses that need reliable support in high-stakes or legal situations. During a recent legal matter, we depended on Yotpo for documentation tied to their SMS platform. Here’s what we encountered: A formal letter provided by Yotpo included an incorrect phone number, which their team later confirmed was a template error. Our legal team requ...
— WOLFpak
PLEASE BE CAREFUL. THEY HAVE BEEN TAKING PAYMENT DIRECTLY FROM MY ACCOUNT EVEN THOUGH I NEVER USED THEIR APP AND CANCELLED A WHILE AGO BUT THEY ARE TAKING MONEY FROM MY ACCOUNT DIRECTLY. I ALREADY COMPLAINED TO SHOPIFY WHO IS LOOKING INTO THIS AS IT IS FRAUD.
— SaladJar
I arranged a meeting for a time suitable for our business to go through the app with Elizavita. She cancelled and rescheduled our meeting to a time that only suited her, without informing us. I emailed to inform her we didn't want to rescheudule and Thursday did not suit us. This was ignored. If you want a lazy team that can't be bothered to work, i trully recommend this app.
— Anniou
App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.
— Unique Diamond
Nyle was super helpful with helping me update our referral rewards! I was confused about the discount code, but Nyle gave me step by step instructions on how to update that. I would recommend working with Yotpo – their support team is great!
— Jules & Gem Hawaii
In general, the app works fine. It is, however, very unfriendly for multi-language websites. When acquiring you as a customer, they tell you that everything can be translated. It is only after onboarding that you find out it is not the case. There is a lack of documentation on translations, and some functionality can't be translated at all. Be aware.
— Noordcode
We use Yotpo for loyalty and reviews. They've been a great partner for us! They were extremely helpful during our migration to Shopify this spring, and any time we need assistance, they respond quickly and are always helpful. Today I had an urgent issue to try and resolve for a customer and Nyle helped me get it corrected in just a couple of minutes and even went above and beyond for me. Aside f...
— Schneiders
Exceptional support from Rodney D.! He quickly identified the issue with our Yotpo Loyalty metafields not syncing with Shopify and resolved it in minutes. Very professional, friendly, and knowledgeable.
— Scorpi

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