Thank You Video

Send thank you videos to your customers & drive repeat...

by Sudo Online Pty Ltd · Launched: October 2021

2.9 (5) on Shopify Used by 1 Shopify stores

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Turn first time orders into customers for life. Add delight to each sale with a thank you video.

Get it on Shopify →

About Thank You Video

With Thank You Video you can easily send personal and private thank you videos to each of your customers. This enables you to provide a unique digital buying experiences that boost your repeat sales - super helpful as most online stores see significant drop off rates from first to second order.Everything you need to see about each order is shown as you record your message, making it simple and fast to send amazing thank-you's to each customer. Turn first time orders into lifelong customers. Send private and personal thank you videos to each of your customers. Clever prompts in the free mobile app make it quick to personalise each video. Faster than writing a handwritten note or sending a thank you email. Your customers will love the experience, driving repeat sales. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Sudo Online Pty Ltd
Category: Marketing & conversion
Pricing: Paid
Launched: October 2021
Rating: 2.9 (5) on Shopify

Key features

25 sends/month
Limit of one mobile app user
100 sends/mo
Multiple mobile app users supported
Price is per user

3 plans · 3-day free trial

Startup

$12.90/month

Growing

$348/year

Retailer

$588/year

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 5 Shopify App Store reviews

Use the arrows to read individual reviews

Amazing app, we have about 10 people using it to send thank you videos. It was easy to get started with, sending videos is a breeze, we are getting great customer feedback, and email engagement stats are really impressive. I’m confident this is going to work wonders for us over time. Joe Mayberry - on behalf of the CARE Australia team

— CAREgifts

Really great app for personalized follow-ups, our few customers love the videos we send them and often reply with a lot of gratitude!

— OliverFlying

Love this app! Have been using it for 6 months - amazing customer feedback and its generating repeat sales and more word of mouth referrals for us. Highly recommended!!!

— Koerner Wine

This app has been really cool! I've been using it for the past 6 months, it helps create an authentic relationship with your customers and bring in more repeat customers as well, highly recommend!

— RydeClothing

Awesome idea. Unfortunately, we can't get the password to log into the app so we can't film videos. Support doesn't answer their email. Not certain this is still being maintained/supported.

— Tmat Products

Overview 1 / 5