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Toki Loyalty Program & Rewards

Dynamic loyalty program with tiers, reviews, and omnichannel

by Toki · Launched: January 2023 · Free plan available.

4.9 (82) on Shopify Used by 229 Shopify stores Built for Shopify

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Toki is the ultimate loyalty app — powering rewards, referrals, memberships & POS

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About Toki Loyalty Program & Rewards

Toki is the all-in-one loyalty solution that lets you create a beautiful on-brand loyalty program that drives retention and results. Create a flexible loyalty program with points for purchases, birthdays, social media engagement and referrals. Set up membership tiers with special perks like cashback, free gifts, discounts and exclusive memberships. Display everything relating to loyalty in our dedicated loyalty hub. Track performance with clear, real-time analytics with granular key metrics. Create a customizable a beautiful on-brand loyalty program that drives retention 24/7 hands-on support for all merchants, free onboarding call sessions available 25+ different integrations with your existing Shopify apps & tools. Paid memberships with monthly/annual/lifetime plans, trials and prorations in-depth analytics showing engagement metrics, ROI and customer insights Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer
Toki
Pricing
Free plan available
Launched
January 2023
Rating
4.9 (82) on Shopify

Key features

  • 50+ different activities & ways to earn
  • Advanced VIP tiers
  • Earn points, credit, or cash back
  • Referral Program
  • Customer Hub & design blocks
Integrations with:

Checkout, Customer accounts, Flow, Klaviyo, POS, Postscript, Recharge, Shopify Admin, Shopify Flow, Shopify POS

4 plans · starts free · 14-day free trial

Free

Free

Pay as you Go

$49/month

Growth

$299/month

Power

$599/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 88 Shopify App Store reviews

Use the arrows to read individual reviews

Toki is a powerhouse of an app, with very well thought-out and user friendly methods of engaging and retaining customers. The ability to customize the loyalty program so granularly has been incredible. The ease at which Toki integrates with various platforms we operate from to automate and track our loyalty program is invaluable. And the customer service is unmatched - highly recommend Jason and h...
— Beauty First
Jason and the team at Toki are awesome! Will help you with whatever you need!
— Luxina
Great Support
— JudyP Apparel
After trying several loyalty solutions, Toki stands out by a wide margin. The feature set is genuinely the most comprehensive I've come across — from points and rewards to referral programs and tiered memberships, everything is covered and works seamlessly within Shopify. What really sets Toki apart, though, is the support team. They're responsive, knowledgeable, and actually go out of their way...
— LEVITO
Toki powers my wallet card, our paid membership for our community platform, and the wallet side has been excellent. Members get their card straight into Apple or Google Wallet with no app to download and nothing to scan, which is exactly the frictionless experience we were after. The Built for Shopify integration sits cleanly on top of our store and setup was simpler than I expected for something...
— The UB1UB2 Card
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— Side Quest Hobbies
If you’re looking for a Shopify rewards app that gives you real creative control, Toki is honestly impressive. The level of customization is huge — from design options to reward rules and point-earning mechanics, it feels less like “using an app” and more like building your own loyalty universe. If you can imagine it, there’s probably a way to make it happen in Toki. That flexibility does come wi...
— BEATTI
Beyond excellent — this app is in a league of its own. I've tried several loyalty apps for my Shopify store, but Toki is on a completely different level. The level of customization is outstanding — you can truly tailor every detail to match your brand and your business needs, which is exactly what I needed for Piedra de Toque. But what really sets Toki apart is the customer service. Jason has be...
— Piedra de Toque
Toki is an amazing app and Jason from the support team is always helpful. Thanks!
— The Beige Jewels
Jason is always prompt and super helpful. I often have alot of questions. He was patient and answered every single one detailed.
— berry kissed bliss
Jason, our support point of contact, was absolutely amazing! It took us quite a bit of time to get everything fully set up on our end for our loyalty program, and throughout the entire process, Jason was patient, responsive, and incredibly knowledgeable. He went above and beyond to help us get the Toki side of things configured correctly and running smoothly. Any time we had questions or needed c...
— Wilders
We migrated from a very basic loyalty system to Toki, and what a difference it is! We can engage our customers much more via challenges, quizzes etc and thus create a community. The support is outstanding. Thank you Jason & team!
— Celtic WebMerchant
Can't say I recommend, sadly. Saw the positive reviews and decided to give it a go, but even with help from their team it still was far too complicated to set up and get working. I reached out to the team to see if they could help since they're seemingly very new, and I assumed still working out some bugs. It ended up being way easier to go with Yotpo loyalty and I don't recommend this app at...
— Pig of the Month BBQ
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— AWKN® Korean Apothecary
I was after a simple program that could offer customers discounts and perks for their loyalty. Everything was easy to set up and the help from the support team to make sure everything showed in a simple format for my customers was fast and on point!
— Renovatio
Great program, all the right tools are here to set your business up for success, and their team, particularly Jason, is SUPER helpful for getting everything set up and dialed in immediately. As someone who has gone through countless add-ons to my shopify store that have been a waist, this is one of the good ones. Can't wait to see what they continue to develop!
— Sackett Ranch
I’ve had a great experience using this app. The customer support team is outstanding they respond quickly, are incredibly helpful, and truly go the extra mile to solve any issues. Every time I’ve encountered an inconvenience, they’ve provided a prompt and effective solution. It’s refreshing to use an app where you feel supported every step of the way. Highly recommended!
— BLOW UP
Toki has a lot of great features that we were looking for, specifically the ability to do loyalty and have a wallet pass in one platform, and for a much better price than some other options we've used before. Jason has been so available and helpful to us during set up or whenever any issues have arisen, and he's even called out some things he noticed with our program after it went live. Jason and...
— Electric Family
Before choosing Toki, we tested several popular loyalty apps, and Toki outperformed them all. Its functionality and pricing are genuinely unmatched. Jason’s customer support has been exceptional, and the team has been incredibly accommodating to our specific program goals. Highly recommend for anyone seeking a cost-effective, customisable, and powerful loyalty app.
— Christie Nicolaides
Toki is absolutely brilliant! The functionality of the app is truly unmatched and the customer support makes set up set up seamless. We've found it integrates really well with Klaviyo and is really easy for our customers to use too!
— Regal Graceville

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