Trusted Help Center & FAQ

Add customizable FAQ or product FAQs with AI JSON-LD schema!

by Trusted apps · Launched: January 2021 · Free plan available.

5.0 (82) on Shopify Used by 633 Shopify stores Built for Shopify

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We help you to create SEO prepared FAQ pages for your store and a help center for your customers!

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About Trusted Help Center & FAQ

FAQ help center page is fully customizable meaning you can adjust various aspects like font size, color, style, etc., to match your brand and style. The app is carefully built by taking all end users into consideration which makes your life easy. Trusted FAQ app doesn't require any changes in your theme and works independently so you don't need to have any coding/programming knowledge! Alongside the global FAQ - add SEO prepared FAQs to products, collections, blogs and any other custom page! Create help center FAQ's that improve SEO, match your theme and your needs. Fully customize questions and answers with our easy to use admin dashboard. Static page that supports multiple language translations, product page FAQ's. Show FAQs in a separate page and your product, collection & any other pages. Admin is able to add images and videos to FAQ answers, format texts. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: Trusted apps
Category: Store management
Pricing: Free plan available
Launched: January 2021
Rating: 5.0 (82) on Shopify

Key features

Main FAQ in a separate URL
Prepared FAQ templates
Fully customizable design
Easy to use
SEO friendly FAQ's

Integrations with:

Bubble FAQ, FAQ, JSON LD, Product FAQ, Shopify Admin, help center

4 plans · starts free · 3-day free trial

FREE

Free

Monthly

$4.99/month

Yearly

$49.99/year

Lifetime

$79 one-time

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 94 Shopify App Store reviews

Use the arrows to read individual reviews

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— Marabella Bridal

So far i love this app! It does exactly what I need, has lots of customization options, and the support team is quick to respond and helpful!

— Killeen Security Products

This app will be really helpful for my team to insert all product FAQs without having to modify or add to the product description. Vic from their customer support was very quick to respond and was able to modify the placement and look of the FAQ so it is where I wanted it and matches the style of my website. Highly recommend!

— Sewingmachinesplus.com

Exceptional support.

— Toddle

Service rapide et efficase!

— La Petite Ourse

This is my favorite FAQ app, because: - You can set different FAQs to show/hide for specific Collections, Products, or even based on URL rules. - You can put the FAQs on product pages, a centralized FAQ page, or other blog post or page using the Block. - The answers support HTML rich text (images, bold/italic, hyperlinks, tables, video embeds and more). Very useful if you want to explain something...

— Ling Labs

I've been very happy with this app. Our FAQs look simple, yet professional. I'm not a computer expert and I was able to set it up with a little help from customer service. Highly recommend!

— Legacy Court Supply

E.X.A.C.T.L.Y. what I have been looking for. A great and flexible app which provides an FAQ scheme at a global and component level. Not to forget the great support from Vik ! Thank you

— MIYA

Needed help with the layout, the chat feature was perfect, got the issue resolved in less than 5 minutes.

— Suits You Competition Suits

Great app, very responsive and attentive support. Thank you.

— ThePlaceAI Store

excelent app excelent service

— OpoMarket

The app has some limitations (like no multi language for faq product) but the support is really good. The are plain with the limitations and always get to the bottom of it. I have a Multilanguage set up and its highly appreciated their help.

— Karobè

Amazing customer service!!! This is the best app for FAQs.

— vh1be

Really great support from th developers when looking at getting a ustome placement for a product FAQ. Superb service!

— Chemical Dependency Lab

Great customer service, readily available.

— Safe and Sound HQ

Great app and the support team are super helpful. They went out of their way to help us get set up and running properly.

— Funki Buys

Absolutely love this app! Vik went above and beyond to make sure the FAQ worked perfectly with my custom Booster theme. It’s super easy to use, looks beautiful on my product pages, and the support team is incredible! Highly recommend Trusted FAQ to every store owner! — VIREAHEALTH LLC

— VIREAHEALTH LLC

I am really pleased with the app. It does everything I wanted it to do plus more. It even showed up in my Google Search Console as an enhancement 24 hours after installing. It was relatively easy to set up, and easy for customers to find any queries for products they are looking at.

— DollieBabies

The app does exactly what I was looking for. I use it for a general FAQ page. What's very important to me is that the content can be crawled by (AI) search engines, which is crucial for SEO. The help I received with several questions was excellent (fast and helpful). I'll explore the optional features further.

— Lottta