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Trustpilot

Drive sales with trusted customer reviews.

by Trustpilot · Launched: February 2026 · Free plan available.

3.5 (11) on Shopify
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About Trustpilot

Trustpilot Reviews helps Shopify merchants collect more reviews, surface trust signals across their store, and drive higher conversions. Install in minutes and start building credibility shoppers recognize instantly. Trusted by global brands and used by millions of consumers, Trustpilot helps you gather customer reviews, display them across your storefront, and create trust signals that are used by AI-driven search (AEO) and shopping experiences.

Last verified: August 8, 2026 · Fresh

App details

Developer
Trustpilot
Category
Marketing & conversion
Pricing
Free plan available
Launched
February 2026
Rating
3.5 (11) on Shopify

Key features

  • 50 review invitations per month
  • 1 widget to showcase reviews
  • 1 user
  • 1 domain
  • 15 eComm & marketing integrations
Integrations with:

Facebook Google Instagram Klaviyo Shopify Admin TikTok Zendesk

4 plans · starts free

Free

Free

Starter

$1,188/year

Plus

$3,828/year

Premium

$9,588/year

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 16 Shopify App Store reviews

Use the arrows to read individual reviews

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— Land of Aesthetics
FABULEUX
— CAVIAR ODYSSÉE
Trustpilot and their entire team have been absolutely incredible. Since implementing the platform, we have seen a significant uptick in both our conversion and click-through rates. We are extremely happy with both the product and the level of service provided. A well-deserved 5/5 stars!
— Honest Medical
App works great, got a lot of reviews quickly and drag and drop blocks are easy to use.
— Royal Retros
A massive improvement on previous app. Makes adding Trustpilot widgets to your store a lot easier (can now be done in theme editor). Yes, Trustpilot is expensive. But, you're paying to utilise a brand your customers know & trust, which is becoming more important with the prevalence of AI and fake reviews. I only gave 5 stars, as we cannot use tagging feature with this app, which we are paying fo...
— Poppatea
The new Trustpilot Widget is a world apart to the original for customisability! Being able to add app block and custom CSS allows for far more unique use cases of injecting the widgets into the website, even allowing some to show on Mobile and not Desktop (and visa versa). A much more intuitive and Shopify native way of working. Huge improvements!
— Discounted Sunglasses
I love this App because my shopify was not integrating with trustpilot because i have .com domain. This app made my work easier in simple way. Recomended app for Shopify Users.
— ShopBeauty
Funktioniert wieder nicht...... Unglaublich!
— SANFINO
unterstützt seit dem update nicht mehr den versand von Einladungen auf deutsch. Kundenservice kann (oder will?) nicht helfen... Schade !!
— Fruchtwelt
Ich habe die App installiert, und es öffnet sich einfach nicht. Es hat die ganze Zeit einen weißen Bildschirm und es funktioniert einfach gar nichts... Habe die app deinstalliert und ereut installiert und es funktioniert immer noch nicht.. Weil ich würde Trustpilot gerne benutzen, weil dass ein sehr Bekanntes Programm ist, aber wenn die App nicht funktioniert kann ich damit leider auch nicht Arbe...
— fohowgroup.de
Funktioniert wieder nicht...... Unglaublich! Fast schon zum lachen. Trustpilot bekommt es nicht hin eine einfache Shopify App zu bauen.
— SANFINO
No ofrecen en correos para pedir reviewes en español.
— OBD TECH TOOLS
empty
— SS69
doesnt work, no customer support either
— Red Hamper
This app is not ready to be used. Not user friendly at all. Their widgets don't work, you can't add them on your website even though it's presented as an option. Support is lacking, they respond in line 3 days. Not a great experience would try Loox.
— BOYLIFT
The new Trustpilot Shopify app itself is ok - setup is straightforward and the Business review side works. The product review widgets are another matter. They are completely outdated: the widget renders as a window inside the page instead of being embedded into the site, review images are small and open blurred on mobile, and review dates are not shown at all - which is a real problem for product...
— GPerformance

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Drive more traffic and sales with customer feedback shoppers trust.

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