Updatrr WhatsApp AI Automation

Recover abandoned carts & cut RTO with WhatsApp + Voice...

by Prizma Commerce · Launched: December 2024

4.9 (23) on Shopify Built for Shopify

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Recover abandoned carts, confirm COD orders and automate WhatsApp with AI chat and voice agents.

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About Updatrr WhatsApp AI Automation

Every abandoned cart, unconfirmed order and unanswered chat is lost revenue. Updatrr wins it back — automatically. Recover carts with WhatsApp and AI voice follow-ups, confirm COD orders before dispatch to cut RTO, and send real-time order updates, review requests and repeat-purchase reminders. Manage WhatsApp, Instagram and Messenger in one team inbox with ticketing and round-robin assignment. AI chatbot and voice agents work 24/7 in English, Hindi and Hinglish. Install and go live today. Recover abandoned carts with automated WhatsApp reminders and AI voice calls Confirm COD orders on WhatsApp or by AI voice call to cut RTO before dispatch Send order updates, review requests and repeat-purchase reminders on autopilot One inbox for WhatsApp, Instagram & Messenger with ticketing and round robin 24/7 AI chatbot plus broadcast campaigns and in-chat WhatsApp catalog shopping Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: Prizma Commerce
Category: Marketing & conversion
Pricing: Paid
Launched: December 2024
Rating: 4.9 (23) on Shopify

Key features

Abandoned Cart Reminders
COD Confirmation Reminders
Order/Shipment/Payment Updates
Broadcast Campaigns & Scheduling
Use WhatsApp Business App for Support

Integrations with:

Breeze Checkout, Flexype, GoKwik Checkout, Razorpay Checkout, Shiprocket Checkout, Shopflo

3 plans · 7-day free trial

Growth

$19.99/month

Pro

$39.99/month

ProAI

$99.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 34 Shopify App Store reviews

Use the arrows to read individual reviews

Great service

— MoreFashion

Updattr has been a great addition to our Shopify store. The app itself is very well built, easy to understand, and integrates smoothly into our workflow. Once we got familiar with the features, it became clear how useful it is for managing updates and improving store operations efficiently. What stood out even more than the product was their support team. We reached out to them during a difficult...

— Bluprint

Best WhatsApp notification and abandoned cart recovery app. Give it a try

— Daniel Hechter

Loving the Services Very much satisfied Lovely and caring support Genuine Services provider

— Kaayu World

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— Third Eye

Its Really Good Service

— NutrAmla

I recently joined Shopify platform. This is my first review that i am putting on review platform. I personally think, Updatrr WhatsApp Automation has helped me alot. The team helps you on every step personally, gets on call and guide you through each setup part. This is helping my business grow. Highly suggested for new startups and existing businesses as well. Good going and keep up the good work...

— Crafted Canvaas

The app is amazing to use. I do not call every customer and confirm the order. It is highly customizable. The service from the team has been on point. They are also having new features rolling out timely which makes it great product to use.

— Indianbazaardeals

One of the best app for WhatsApp automation. More than the features, their support is super good. Kudos to the entire team.

— Little Moments

Overall, it’s a decent app with good support services..

— Veg Partner

Excellent APP with awesome support from Updatrr team. Must have for any D2C Brand.

— Hoverpro

The app is extremely user-friendly, fast, and reliable—saving me tons of manual work and helping drive superior customer engagement. A special shoutout to Deep and Kashish from the Updatrr team! Their support throughout my Meta Business verification process was outstanding. They provided clear step-by-step guidance for display name setup and patiently ensured all requirements were fulfilled. Than...

— Tricote Clothing

I have tried this Updatrr app for a month, and my experience is not so good. Almost 85% of the WhatsApp messages were not delivered, so for me. It's a total waste of money and time.

— Glowria Gold Jewelry

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— WuShang

I initially faced difficulties with the app, especially with template syncing to Meta and a delay in support response. However, I am pleased to share that my concerns were addressed promptly after reaching out again. Mr. Sumit from the support team provided exceptional assistance and resolved all my issues efficiently. I am now 100% satisfied with the experience and appreciate the dedicated suppor...

— Bebe Unicorn

Best Whatsapp Tool And Support is really Great

— Artyaah

Best and most reliable WhatsApp API app. Very good customer support and very flexible backend and many features for scalability.

— Autotrends

Updatrr Support is really incredible.when we got any issue, they solve the problem immediately.

— Libral Traders

3 star because they will direct you to sales pitch, Free plan is of no use. And the is full of attitude, cant expect businessmen to speak like this.

— Ekaris

Excellent App with all features needed in entire flow from prospecting to post delivery...very well thought through... Sumit is very receptive to new ideas and suggestions and handle them with utmost care and attention...Go for it

— Kiddale123

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