UserWay Website Accessibility

Start your accessibility journey to ADA and WCAG compliance

by userway.org · Launched: May 2021 · Free plan available.

2.4 (9) on Shopify Used by 3,818 Shopify stores Built for Shopify

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About UserWay Website Accessibility

Greater Inclusivity & Boosted Site Metrics are the Winning Combination.Jumpstart your accessibility conformance: start to get your Shopify store more compliant with ADA, EN 301 549, Section 508 and WCAG regulations. Removing accessibility barriers adds millions to market reach and irons friction out of the customer experience.UserWay's AI-powered accessibility solutions help Shopify stores provide equal access rights, boost conversions, and protect against the risk of lawsuits. ADA & WCAG Compliance:Jumpstart compliance with accessibility regulations. Shield against accessibility-related lawsuits. UserWay AI Widget Supports Over 53 Different Languages Live monitoring: view severe violations and recommended remediations. Show more Show less

Last verified: July 15, 2026 · Fresh

App details

Developer: userway.org
Category: Marketing & conversion
Pricing: Free plan available
Launched: May 2021
Rating: 2.4 (9) on Shopify

Key features

Light accessibility widget (20 features)
Fix usability & limited WCAG/ADA issues
Up to 100k monthly page views
Major WCAG 2.1/2.2 AA, ADA, 508 boost
Real-time accessibility monitoring

Integrations with:

Shopify Admin

4 plans · starts free

Basic

Free

SHOPIFY STARTER

$49/month

SHOPIFY SMALL BIZ

$149/month

SHOPIFY GROWTH

$349/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 14 Shopify App Store reviews

Use the arrows to read individual reviews

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— Comunello Qatar

A free plan that helps many individuals. Don't be deterred by the low rating; I almost was and am glad I didn't. Now, I have an app that is amazing for my customers. Thank you!

— Po$h 5

Very easy app to install and deploy, the AI features on the site made it very simple to add alt content! Support was very fast to reply and very helpful as well as knowledgeable about their product, and was able to answer questions and point me in the right direction first try.

— Yogibo®

I reached out to Support through the chat this evening just to get some questions answered and Mark responded within 2 minutes! He was very helpful and even helped me find what I couldn't on my end when I was confused with screenshots. We had run into some trouble with our site in the past and were just checking to make sure there wasn't anything we needed to do. He explained my questions and even...

— Lucy Paris

I just added Userway Website Accessibility to our website. The process was overall very easy and the live chat was amazing. We went from a score of 60 to 96%. For those that are questioning whether or not this is important, I would recommend you make this part of your budget and spend.

— Brooklyn Cloth

The app was easy to install and quickly resolved all issues. Customer support was responsive and helpful. We were so impressed that we purchased the yearly plan and can't imagine not having this valuable product from UserWay.org

— Fleurlovin

App installed easiliy, fixed any and all issues and when I had to reach out to customer support they replied quickly and resolved any issue. Purchased the yearly plan as I can't see not EVER having this userway.org product. Congratulations on such a wonderful product and making it available reasonably for small businesses with limited budgets. Our team congratulates your team!

— CLÁUDIA LOBÃO

It’s great to know UserWay is managing my site’s accessibility 24/7. I was impressed by the automated remediations that constantly ensure I am legally protected and compliant. I wanted to make sure the solution I chose met my business goals without requiring much effort from my team, as they are focused on so many things already. UserWay was definitely the best choice to make.

— Puzzlocks

UserWay AI-based solutions are reliable and practical without creating extra work for us. We’re confident that as regulations and guidelines change, UserWay will keep pace and our sites will always stay current. Taking that worry off of our plate has been invaluable.

— PhiliQuote

This is very expensive. And we're being told this doesn't work very well.

— JCS Wildlife

Paid version literally does nothing for WCAG compliance. Removed 0 items from the audit list provided by a third party. Zero. None. Waste of $50 bucks.

— Nutrex Hawaii

We have this and after spending $1300 on a yearly plan and we are currently involved in a lawsuit that claims this is not compliant and told by my lawyer widget attracts more lawsuits as there is softwear that lawyers use to detect widgets.

— Left Field NYC

WARNING to store owners, this is group is using shady marketing technique promising a "Shield" against lawsuits" but then, through complicated mumbo jumbo from their support team, walk back all the promises and try to get your money even though it's listed as one of the core feature of the app (and the app is listed for free). It took me more than 1 month to go through a whole conversation with Ma...

— InfantBoo.com

Be prepared for upcharges to easily multiply the total deployment cost of this app for basic 'features', like removing UserVoice's branding ($60/mo) and ads ($60/mo) for their service. All the cool features in the suite cost extra. I'm not interested in paying extortion to remove branding that shouldn't have ever been there in the first place given the already exorbitantly-expensive monthly base f...

— Brandless

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