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Ecombone Warranty Claims

Automate warranty claims and replacements, with AI photo check

by Ecombone · Launched: May 2026 · Free plan available.

5.0 (1) on Shopify
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Automate warranty claims, product replacements and defect management in Shopify. Let customers submit claims with photos & reduce support tickets.

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About Ecombone Warranty Claims

Stop handling warranty claims over email. Customers look up their order, pick the faulty item, upload photos and instantly see if it's covered under your rules. You resolve each item with a Shopify refund, a $0 replacement order or store credit. The portal, emails and a claim status page speak the customer's language (7 languages). Photos that look AI-generated are flagged, and you see cost per claim, your most-claimed products and which claims to pass on to suppliers.

Last verified: November 5, 2026 · Fresh

App details

Developer
Ecombone
Pricing
Free plan available
Launched
May 2026
Rating
5.0 (1) on Shopify

Key features

  • Up to 10 claims/month
  • Branded self service portal
  • Up to 50 claims/month
  • Full analytics
  • Email notifications
Integrations with:

Claude MCP Klaviyo Make Slack Zapier n8n

4 plans · starts free · 14-day free trial

Free

Free

Basic

$19/month

Plus

$49/month

Pro

$99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 1 Shopify App Store reviews

Use the arrows to read individual reviews

Great app to manage product warranties. Improved our customer satisfaction
— Bibnest

Overview 1 / 1

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