Winback: SMS Marketing

Drive More Revenue with SMS Marketing - Get High ROI...

by Winback · Launched: July 2019 · Free plan available.

4.5 (60) on Shopify Used by 526 Shopify stores

See which stores use it — by country, co-installs & competitive gaps → Unlock with Pro

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Boost sales & revenue easily and fast with powerful SMS marketing campaigns & automation

Get it on Shopify →

About Winback: SMS Marketing

Winback is an SMS marketing platform that simplifies reaching leads and customers through SMS campaigns and automation. Start using it today and watch your business grow! Generate revenue with Abandoned Carts, Upsells, & Restock Alert campaigns. Send targeted bulk SMS marketing campaigns Generate leads with Browser Abandons. 1-click install Pop-up and Spinning Wheel. Easily analyze your performance and optimize for revenue with our Dashboard. Recover your lost sales with the Cart Abandon feature.

Last verified: July 15, 2026 · Fresh

App details

Developer: Winback
Category: Marketing & conversion
Pricing: Free plan available
Launched: July 2019
Rating: 4.5 (60) on Shopify

Key features

50 SMS Credits
Pre-Built SMS Automation
SMS Campaigns
Cart Abandons
Browser Abandons

Integrations with:

API, AT&T, T-Mobile, Verizon

4 plans · starts free · 14-day free trial

Free

Starter

$149/month

SMS Team

$299/month

Growth Team

$899/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 100 Shopify App Store reviews

Use the arrows to read individual reviews

I recommend this app!! It's beyond my imagination, so many customers come back. And thanks for Joe, a really nice guy.

— ICEGIANT

Great experience with the platform and use. Happy there’s alternatives out there for sms. So far the support has been amazing

— Boba Nutrition

App has gotten better. Receiving help from new manager is great. He does a great job of reaching out to the customers, guiding how to use the app to the best of the businesses capability. I'd recommend.

— KeepFit by Keisha™

I like the easy way they have to set up cart abandons and winback feature. So far the support has been ok. I am considering upgrading my plan so I can have enough credits to activate and use more features.

— Playa911

Love this app! Simple to use and adds extra revenue to my store. I always recommend this to friends starting Shopify sites.

— Sock Mafia

The best SMS app out there! Love the text message feature. If you are serious about growing you're business this is the only SMS marking app needed!

— GymDeity.com

I use this app to help me increase sales and they do an AMAZING JOB. I cannot wait run some campaigns to see how I do in sales.

— SaqoyahsBeautyBar

The best app out there! Love the features and tracking. If you are serious about your e-commerce business this is the app you need installed ASAP!

— Boss Bears

Joe has been really helpful with trying to get me a great ROI. made 30k in sales over a few months. Well done team

— L. EYES Eyewear

Easy to install and customer service is quick to respond and assist. I recommend this for your business it has helped recoup abandon sales.

— Cates Closet Boutique

Love this app! Customer Winback and Abandon Cart have generated close to $250,000 in extra revenue in the 10 months we have been using it. They quietly do their thing in the background - it is only when you look at the data do you realize how effective it is.

— Ocha & Co.

I am extremely happy to recommend this app. It has already generated over $2,000 in extra revenue!

— Rescue Swag

I have been messaging as I have credits that I paid for that I cannot use. and no one is getting back to me!

— All Things For Kids

DIDNT WORK

— LIORE'e

No longer works :( And crickets from the support team

— Fido & Flicka

(READ 2024 UPDATE BELOW) Amazing App! Definitely going to be investing more in this app than emails. I am a small biz and since September I've made over $7,000 (close to $8,000!) in reclaimed sales from this app alone! Easy to send campaigns and respond directly to your customers concerns. Sent a recent campaign to customers who never purchased before and the return has been AMAZING! Joe is quick...

— Booty Scrunch Mami

The app no longer works, yet they will still continue to charge your subscription on a monthly basis. SMS messages aren't being sent and their analytics tool isn't reporting. We've messaged their support several times and they are unresponsive. They wont cancel your subscription either, you will need to reach out to Shopify support to assure they remove the subscription.

— TOROE Performance Eyewear

The app is not working anymore (not loading). Customer support is not responding. They replied that they were investigating the issue 4 days ago. I wrote them back and did not get any response since then.

— Tebuti

Seems they are no longer in business and offer no support anymore, I was a customer for 2 years and now I just get a 504 error when entering the app. Such a shame because this app generated over $500k in revenue for me :(

— Straton Watch Company

I installed this app in the summer of 2021 and it was fantastic for a few months as was customer service with "Joe". By January of 2022 (I was and still am on the $179/mo plan and have purchased thousands of extra credits), the delivery rate plummeted and customer service became sparse. I have BEGGED (via the app and email) to have management call me to discuss the issues with the app not deliveri...

— KB Designs

Overview 1 / 20