Xcotton Post Purchase Guard

I was able to pass the insurance cost to my customers without affecting conversion rates. Win-win.

I really like that I can customize my insurance plan based on the order amount. It's very flexible. Installation is also very simple.

Honestly one of the best Shopify apps I've ever installed. Simple, reliable, and actually works.

Setup was quick and easy, and the integration with Shopify works flawlessly. Their support team is responsive and always willing to help. Highly recommended for any DTC brand.

It'sapractical tool to secure my store orders. The whole process is simple to set up, and I can clearly check every record of service fees. It helps me reduce unexpected risks during daily business operations.

This app has significantly reduced our customer service workload. Instead of handling lost package complaints ourselves, we simply let the xCotton team take over. It's been a huge time-saver..

Lost packages are a logistics problem. Xcotton makes sure they don't become yours. Every shipment is protected, and it's totally worth it.

XCOTTON delivers real results. More customers now add insurance at checkout—it's boosted our AOV and built trust with shoppers.

I used to dread that sinking feeling when a customer said "my package never arrived." Not anymore. This protection plan actually delivers—claims are frictionless, the pricing is the same as day one, and support feels like they're on my side, not the carrier's. It's not just shipping insurance—it's sleep insurance.

Give buyers peace of mind. Xcotton handles shipping, so I don't have to worry about it. A must-have.

Professional service and quick response – always a pleasure to work with.

I' ve been using XCOTTON for a while to add protection for my store orders. The seruice runs smoothly most of the time, and the automatic deduction function saves me lots of manual work. Their support team is also patient when I raise questions.

Xcotton turns 'lost package' into 'paid claim'—it was so simple and fast that I didn't even have to stress about it. It’s rare to find an online shop that actually stands behind their products like this.

Satisfied with the overall experience, it brings convenience to my store operation.

I've relied on XCOTTON's insurance solutions for months. Multiple protection plans fit different order scenarios well, helping boost buyers’ trust in my shop. The overall operation is stable, and the service team gives practical guidance on policy setup.

Xcotton is highly efficient and streamlined, which has reduced our after-sales workload and ensured safe delivery of customers' products. Most of our customers are happy to purchase this shipping insurance because it provides valuable protection for both the customer and us.

Xcotton has been a great addition to our store. It helps us manage shipping-related issues more efficiently while giving customers extra confidence in their purchases. The experience has been smooth from day one, and it's made a positive impact on both our team and our customers.

It's really great; it can significantly reduce losses for merchants due to transportation issues. Highly recommended.

Xcotton not only protects our cargo but also sets a safety baseline for consumers, which greatly boosts our confidence.

The functions of Xcottons are practical, bringing much convenience to my work.