Xenforum

Easy to build a professional community forum around your brand

by app1pro · Launched: November 2019

4.4 (19) on Shopify

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About Xenforum

When customers love your product, they also tend to share that interest and search and exchange with like-minded people. Having a forum helps your store become more professional and insightful. It helps you build a community around your brand, capture customer needs, handle problems that your customers have, and drive long-term sales. Xenforum lets you easily add a forum to your Shopify store. Create professional forums with just one click. Allow customers to easily share problems related to your products and services. Send automatic notifications to users about forum activities

Last verified: July 17, 2026 · Fresh

App details

Developer: app1pro
Category: Store design
Pricing: Paid
Launched: November 2019
Rating: 4.4 (19) on Shopify

Key features

Professional forum
Unlimited topics and posts
5 GB files storage
1,000 users
10 GB files storage

3 plans · 7-day free trial

Basic Plan

$14/month

Standard Plan

$19/month

Enterprise Plan

$49/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 27 Shopify App Store reviews

Use the arrows to read individual reviews

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— Mangosteenscooter

I have wanted to have user forums on our site for 10 years, but we were on an old legacy website and it just wasn't feasible. Then we upgraded to Shopify, and with the app store, anything is possible. I finally chose Xenforum as my solution after looking at a number of competing products. Installation was a breeze. But I wanted to run the forums in the "embed" mode, so they would show up with the...

— Perlage Systems

So far I am pretty happy with it. I wish there was more flexibility for headers in each individual page, but so far that is my only "complaint".

— Northwest Fly Fishing Outfitters

Diese App funktioniert wirklich sehr gut. Das Design ist auch entsprechend modern eingerichtet und man kann sich gut zurecht finden. Der Support ist wirklich sehr hilfreich.

— Law School Germany

Great app, upgraded to Enterprise for the quick and responsive support. Great developer and crucial part of our website.

— Lucasgift

I have been using this APP for more than 4 years, and the customer service support is usually relatively fast, but recently I have encountered several problems that have not been resolved. I can't receive the email verification email; because the forum started to receive a lot of spam posts, I had to turn on the 'Prevent unverified users' function, but this function only works for new users. For...

— Geekworm

I was impressed with the app, talked with the dev about importing my old forum, signed up, and he was able to import all of our old WP Asgaros user forum posts, so it made for a pretty smooth transition. The forum is feature rich, presents well and has quite a few customization options. Service has improved and we are finding the app is really helping reduce our business tech support load, A sho...

— Off Grid and Marine Energy

We absolutely love this app and cannot fault the first class customer service from Chris! I would highly highly recommend this app to anyone looking to build a community chat space right on your website and free from the "social platform" black holes. Try it and you will love it!

— Prickly Thistle

Looks good, easy to set up. I like that customers can use the same login for the forum as for the shopify website - nicely integrated. A little slow, but now sure if that is just my connection or something else. I probably should speed test it.

— Plant Essentials

Works well with shopify, simple to setup compared to custom forum software. We had our forums up and running in a few hours.

— Tuft + Paw

I installed the app, loved the look, loved the functionality, it was very user friendly, and all went together well. The overall look is pleasing. Not sure what sort of controls their will be for Spam control, but will report back on that.

— Angus Rowboats

easy set up , need more profressional functions . like share button to facebook and other social media

— Dasaita

This forum app is really great. I use it for customer support, faq, share information and create a community of customers and followers. The forum is fast and easy to use. Support is very slow if you need some customization like i did. Send an email days ago and still no answer

— World of Amulets

This forum development is completely abandoned as is the shopical app from the same developer. Support doesn't exist and these apps are no longer developped. The app would be a winner but right now it is just a basic bulletin board. It does it's job at a basic level but don't expect too much. I would have given 5 stars if support and development existed

— Club de Leones Nómadas

It's great when the app works but I've been emailing them for weeks with a question/issue and they don't respond.

— tuft + paw

Support is too slow. One has to keep figuring out how to use the app. My customers are not able to use the app seamlessly.

— Parvai

I've been trying to reach out the support team, haven't heard back from them in days. Can't make the email notifications to work, been trying with different SMTP settings and nothing, looks like the app is using old gmail security methods.

— Australian Specialist Cheesemakers' Association

Update: The app has some performance issues: load time, some basic features had issues and they also stopped replying to our requests which made it impossible for us to use it. We tested this app for more than one week. Original review: We just started using the app and like it so far. The support team has been great at answering our questions. We'll update our review once we finish our community...

— Guitar Kit World

I am not very savvy when it comes to website work. Yet got this forum set up with ease. The backend as well as the frontend is very user friendly. The customer support was brilliant. Received a replies to my questions within a an hour.

— Duncan & Ajanie Udawatta | Overland Journals

Xenforum is a top class product with a top class support. They have helped us all the way in setting up the forum at Olympiadtester and also customizing it to our needs. We are very happy with our decision to chose Xenforum and have no hesitation in strongly recommending this forum app.

— Olympiadtester

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