Xero Connector by CarryTheOne

Save time by automating your accounting

by CarryTheOne · Launched: December 2009

4.6 (25) on Shopify

Manage this app

Verify your developer profile to earn a badge and build trust for your app.

Automatically sync orders, refunds, fees, and products to Xero for faster, stress-free accounting

Get it on Shopify →

About Xero Connector by CarryTheOne

Multiple Stores? No problem. Connect multiple Shopify stores to one Xero organisation with the first Shopify–Xero connector that has provided Shopify merchants with reliable service for over 15 years.Built for accuracy with full tax support: US & Canada sales tax (county, municipal, provincial), AU & NZ GST, UK & EU VAT. Scales with your growth to streamline accounting, cut manual entry, and keep you compliant. Import orders, POS sales and sales from other channels as Xero Invoices Import payments and payment fees Import refunds/returns as Xero Credit Notes Supports multiple payment transactions for one order - will import each one Import order fullfilments - Full support for edited orders (Beta) Show more Show less

Last verified: July 17, 2026 · Fresh

App details

Developer: CarryTheOne
Category: Store management
Pricing: Paid
Launched: December 2009
Rating: 4.6 (25) on Shopify

Key features

Additional integrations discounted rates
Volume Premiums > 250 orders/refunds / m
251-1000 orders/refunds / m +$13.99 /m
1001-5000 orders/refunds / m +$39.99 /m
5001-10000 orders/refunds /m +$66.99 /m

Integrations with:

Shopify Admin, Xero

1 plan · 30-day free trial

Standard

$36.99/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 32 Shopify App Store reviews

Use the arrows to read individual reviews

Carry the One has been a great addition to our Shopify workflow. The integration was incredibly simple to set up, and everything works seamlessly with our existing processes. On top of that, their support team is very responsive and quick to help whenever questions come up. Highly recommend for anyone looking for a smooth and reliable solution.

— Redwood Outdoors

Fantastic app and even better support! We had an issue with assigning the correct VAT rate for EU orders in Xero, as we’re based in Northern Ireland and still part of the EU customs union. Lech from support was incredibly responsive and worked tirelessly to resolve this and several other small issues for us — everything is now working perfectly. The installation and setup are straightforward, bu...

— Flexx International Ltd

Works great, easy to set up and navigate. When I have reached out with questions, my issue was always resolved promptly.

— Country Chic Paint

So glad there is an app to connect to Xero as I did not want to have to move everything from there! Needed a little hand holding from my accountant on initial set up, everything has been very smooth since there. Looking forward to the in-app integration to streamline even more.

— Meticulous Ink

This is an excellent app. It saves us lots of time and the team is extremely helpful at getting everything set up and running smoothly.

— Twigg NZ

We have been using this app since 2015 and it has always functioned perfectly. Very flexible setup and reliable data transfer from Shopify to Xero to make accounting simple. Great responsive support too. Highly recommended.

— The Helpful Things Company

Terrific app with top-of-the-line customer service. I reach out multiple times a week and receive prompt replies with solutions to my issues, which are not issues with the app, rather issues with our way of accounting and having to adjust. Highly recommend!

— Americo Vinyl & Fabric

Xero Integrator by CarryTheOne works every time, all the time. It has been an essential part of our business since 2016. The few times we have had a problem our end have received immediate attention on a personal level. Altogether an excellent product and service.

— Vandgard FR

This app is the lifeblood of our business' bookkeeping, and it is the only method that can successfully link multiple stores to our one Xero account. Far superior to the shopify/xero integrator, and the technical support we have received over the years is responsive and top notch. Don't hesitate to install and use this, it pays for itself in time saved. The amount of options presented to you in th...

— Stay Home Club

We've been using CarryTheOne Now since 2014 for a number of integrations with various websites, and I have to say that the service and support of the staff has always been very good. The integration itself is seamless and once configured saves so much time, money and man hours. On the very few occasions we've had any issues they've been dealt with efficiently via a few emails. We've had a number o...

— Shift Car Care

This is a great app. We have been using it now for over 4 years and it has run perfectly. Support has always been very helpful.

— Arlo & Co

This app has worked very well for us. I switched to it several months ago after a lot of problems with a different one - I've had no such problems with CarryTheOne integration. There are a few scenarios that have confused it, but not only does it fail gracefully (you know it broke and can manually fix it - as opposed to hidden errors like the other app I used to use), but the support team are grea...

— Cast off Collective

When the app works its fine, however we have had the same problem happen over and over again. It immediately suspends the integration from working. I have contacted support via their contact us section, via email, pretty much everything short of smoke signals in the past. At no point have they got back in touch, explained what is happening, or how to avoid it. Were currently offline again for almo...

— HKT Products

Customer service often frustratingly slow, especially during times when needed most. Professional help was still needed outside of the support offered; I would not recommend this app for small business owners with only basic bookkeeping skills. Our setup was incorrect from the beginning and we had months of transactions that needed to be rectified, the outsourcing of which resulted in much stress...

— Dandy Farmer

used to be good - not sure if they are still in business - cannot get a response and the app has been down for days meaning huge disruptions for us - been using for years and usually pretty reponsive ..................................

— The Food Garden

A total waste of time and resources. This app is not working and there is NO support. Should be deleted from the app store. ZERO STARS

— CNC since 1971

I cancelled my account during my trial period, but they still helped themselves to $31.99. I have sent 3 emails to them but have not had any response AT ALL. These people are a bunch of crooks that feel they can just take your money. DO NOT USE!!!!

— Freedom Inflatables

The APP is fantastic working seamlessly with XERO - but be sure to set up a SHOPIFY XERO bank account for reconciliation, using the CTO statement importer to avoid issues with refunds and payments tallying to payouts The 1 star is not for what the app can do .. BUT for the complete lack of support. We needed our Accounting history uploading which we were advised would not be an issue. However a...

— Pearl And Earl Shop

Have been using this app for a couple of years without a problem. In july last year i had I had to change my paypal accounts over. I notified CarryTheOne of the new account and ask them to debit from my new account. They didn't do anything and my old paypal kept overdrafting. Just recently in my old paypal i stopped the payments and they paused my integration. I restarted the integration with myn...

— Skatescool Shop

Carry The One is being used by my clients to integrate both GBP and Euro sites into a single Xero accounting system. I am impressed with the extensive level of integration, allowing different control accounts to be maintained for various methods of payment, bank accounts and charged fees, for example GBP Cash, Euro Cash, Credit Card Receipts, including accounts for Exchanged Goods. The app has n...

— Essential Oil Supplies UK

Overview 1 / 20