Yotpo: Loyalty Rewards Program

by Yotpo - L&R · Free plan available.

4.8 (890) on Shopify Used by 13,925 Shopify stores

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Turn one-time shoppers into lifelong customers with a flexible loyalty and rewards program.

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About Yotpo: Loyalty Rewards Program

Retain more customers with a customisable loyalty program and referrals. Launch quickly and easily make changes, no coding required. Encourage customers to spend more and increase repeat purchases with 20+ out-of-the-box campaigns, like goal spend and social media engagement. Acquire more new customers quickly by incentivizing referrals. Access advanced analytics to understand customer behaviour and optimise your rewards program to boost engagement and create lasting brand loyalty. Customize, launch, and manage your loyalty and rewards program with no code Incentivize repeat purchases & engagement with a variety of rewards & VIP tiers Easily reward customers for valuable actions with 20+ out-of-the-box campaigns Target loyalty segments based on points balance, number of referrals, & more Track revenue growth, engagement, and more with advanced dashboards Show more Show less

Last verified: July 12, 2026 · Fresh

App details

Developer: Yotpo - L&R
Category: Marketing & conversion
Pricing: Free plan available
Rating: 4.8 (890) on Shopify

Key features

Turn one-time shoppers into lifelong customers with a flexible loyalty and rewards program

Integrations with:

2048 Variants, Checkout, Customer accounts, Gorgias, Klaviyo, ReCharge, Shopify Flow, Shopify POS, Yotpo

2 plans · starts free

Free

$199/month

Plans and prices as listed on the Shopify App Store.

Ratings & reviews

based on 94 Shopify App Store reviews

Use the arrows to read individual reviews

Nyle helped greatly!!! really helpful costumer service.

— Dé Rococo

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— Haggar.com

Rodney D. was super helpful in helping me configure and set up the new Yotpo Spotlight feature!

— Skinstation

very helpful

— ModCloth

Great service, thank you Christian C for your precious help.

— Manucurist

Super responsive and polite support. Stephanie resolved my inquiry really fast, literally in a few minutes - 5/5 stars :)

— makesy®

Great service from Christian, thanks!

— Bird & Blend Tea Co.

In general, the app works fine. It is, however, very unfriendly for multi-language websites. When acquiring you as a customer, they tell you that everything can be translated. It is only after onboarding that you find out it is not the case. There is a lack of documentation on translations, and some functionality can't be translated at all. Be aware.

— Noordcode

Nyle was super helpful with helping me update our referral rewards! I was confused about the discount code, but Nyle gave me step by step instructions on how to update that. I would recommend working with Yotpo – their support team is great!

— Jules & Gem Hawaii

We use Yotpo for loyalty and reviews. They've been a great partner for us! They were extremely helpful during our migration to Shopify this spring, and any time we need assistance, they respond quickly and are always helpful. Today I had an urgent issue to try and resolve for a customer and Nyle helped me get it corrected in just a couple of minutes and even went above and beyond for me. Aside f...

— Schneiders

Exceptional support from Rodney D.! He quickly identified the issue with our Yotpo Loyalty metafields not syncing with Shopify and resolved it in minutes. Very professional, friendly, and knowledgeable.

— Scorpi

Stephanie was a dream to work with! She was professional and polite. She asked great questions to get to the root of the issue and fixed it! I couldn't have asked for a better interaction!

— Bare Necessities

Based on our experience, we do not recommend Yotpo for businesses that need reliable support in high-stakes or legal situations. During a recent legal matter, we depended on Yotpo for documentation tied to their SMS platform. Here’s what we encountered: A formal letter provided by Yotpo included an incorrect phone number, which their team later confirmed was a template error. Our legal team requ...

— WOLFpak

PLEASE BE CAREFUL. THEY HAVE BEEN TAKING PAYMENT DIRECTLY FROM MY ACCOUNT EVEN THOUGH I NEVER USED THEIR APP AND CANCELLED A WHILE AGO BUT THEY ARE TAKING MONEY FROM MY ACCOUNT DIRECTLY. I ALREADY COMPLAINED TO SHOPIFY WHO IS LOOKING INTO THIS AS IT IS FRAUD.

— SaladJar

I arranged a meeting for a time suitable for our business to go through the app with Elizavita. She cancelled and rescheduled our meeting to a time that only suited her, without informing us. I emailed to inform her we didn't want to rescheudule and Thursday did not suit us. This was ignored. If you want a lazy team that can't be bothered to work, i trully recommend this app.

— Anniou

App store: $199 – 800 orders, app already installed – 500 orders, and when you increase it to 800, it now costs $259. To me, this seems very suspicious and like a scam right from the start, and that's only half the features. If you want all the features, it costs $699 for 1000 orders.

— Unique Diamond

Historically Yotpo assistance has been slow and time-consuming, but they must be working on improving that lately! Stephanie was very helpful in getting my issue resolved swiftly and efficiently.

— FloraHealthshop